Take the next step in Customer Support
About the company
Are you driven by seeing your ideas become reality? Welcome to our exciting and technology-intensive world. At the Guided systems department in Karlskoga, we develop guided anti-tank capability - technology that makes a real difference in the defense of people and societies. Now we are looking for a Customer Support who will become an important link between our customers and our business unit.
Today, 15-20 employees work here in various roles. A large part of our daily work takes place in collaboration with other European defense companies - a context where your competence makes a difference every day.
What you will be a part of Discover endless possibilities. Embrace challenges, create smart innovations, and upgrade your abilities. This is a place for clever thinkers, brave pioneers, and everyone in between. Together we achieve the extraordinary, each bringing their unique perspective. Every contribution counts. Saab is a leading defense and security company with a mission to help nations protect their populations and contribute to the security of people and societies. With 28,000 talented employees, Saab develops technology and solutions for a safer and more sustainable world. Saab develops, manufactures, and maintains advanced systems within aeronautics, weapons, command and control systems, sensors, and underwater systems. Saab is headquartered in Sweden but has global operations where Saab is part of many nations' defense capabilities. Read more about us here .
Your tasks
Your role The role of Customer Support is located in Karlskoga and involves operational and varied work. You will work closely with our customers and combine your military background with practical handling, training, and customer support in realistic environments. The role involves participating in training, testing, and product demonstrations, where you act as an important link between the customer and the business unit. The work also includes travel, primarily within Europe, but also outside Europe. Although you will be part of a tight team, the work places great demands on independent work and taking responsibility. Examples of tasks: Plan and conduct customer training and instruction, primarily with NLAW/RB 57 Act as a system operator and instructor, primarily for NLAW/RB 57, during customer activities Participate in acceptance tests, testing, and handling of systems and weapons Support the sales organization during customer dialogues and demonstrations Contribute military competence in development and testing work related primarily to the PV domain, mainly NLAW/RB 57
Requirements
Your profile We believe that you have a military background, preferably with experience from instructor or training activities with NLAW/RB 57 (other support systems are meritorious). You are confident in working operationally with weapons and systems and have a good understanding of military operations and customer needs. You thrive in a role with many contact points, represent the business professionally, and communicate fluently in English. Experience in international operations, testing, demonstrations, or similar systems is meritorious. The position requires that you undergo and be approved according to the security protection regulations applicable at any given time. For positions where Saab has requirements for security clearance classification, this may, where applicable, involve requirements for certain citizenship.
How to apply
Apply now Last application date: 2026-11-16 Please note that we work with continuous selection and the position may be filled before the application deadline has passed.