sales supervisor

Education:

No degree, certificate or diploma.

Work site environment:

• Non-smoking.
• Air conditioned.

Work setting:

• Retail business.
• On-site customer service.
• Sales.

Tasks:

• Supervise staff (apprentices, stages hands, design team, etc.).
• Assign sales workers to duties.
• Hire and train or arrange for training of staff.
• Sell merchandise.
• Prepare reports on sales volumes, merchandising and personnel matters.
• Resolve issues that may arise, including customer requests, complaints and supply shortages.
• Manage cash.
• Invoice clients.
• Greet customers.
• Identify customers' needs .

Supervision:

• 1 to 2 people.
• Cashiers.
• Elemental sales occupations.
• Retail salespersons and sales clerks.

Computer and technology knowledge:

• MS Outlook.

Area of specialization:

• Household appliances.

Sales experience:

• Software.

Security and safety:

• Criminal record check.
• Credit check.

Transportation/travel information:

• Valid driver's licence.

Work conditions and physical capabilities:

• Work under pressure.
• Attention to detail.
• Combination of sitting, standing, walking.
• Walking.
• Ability to distinguish between colours.
• Standing for extended periods.
• Bending, crouching, kneeling.

Personal suitability:

• Accurate.
• Client focus.
• Efficient interpersonal skills.
• Excellent oral communication.
• Flexibility.
• Organized.
• Reliability.
• Team player.
• Dependability.
• Excellent written communication.
• Initiative.
• Judgement.
• Ability to multitask.
• Leadership.

Screening questions:

• Are you available for shift or on-call work?.
• Do you have experience working in this field?.
• Do you meet the language requirements listed in the job posting for the position (English or French)?.

Employment terms options:

• Evening.

Experience:

3 years to less than 5 years.

Employment terms options:

• Day.
• Weekend.

Health benefits:

• Disability benefits.
• Health care plan.

Financial benefits:

• Commission.
• Life insurance.

Long term benefits:

• Long-term care insurance.

Other benefits:

• Free parking available.
• Learning/training paid by employer.
• Team building opportunities.
• Travel insurance.
• Wellness program.

Support for persons with disabilities:

Provides physical accessibility accommodations (for example: ramps, elevators, etc.).

Support for newcomers and refugees:

• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) .
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees .

Support for youths:

• Offers on-the-job training tailored to youth.
• Provides awareness training to employees to create a welcoming work environment for youth.

Support for Indigenous people:

Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers .

Support for mature workers:

• Provides staff with awareness training to create a welcoming work environment for mature workers .
• Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.) .

Supports for visible minorities:

Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.).