Operations Executive

Job Description

• Oversee daily logistics workflows (inbound/outbound/warehousing) to ensure seamless execution, reporting any bottlenecks to the Project Manager immediately.
• Coordinate and guide operations staff daily, ensuring tasks are assigned and completed on time. Act as the primary escalation point for ground staff before involving the Project Manager.
• Monitor operational processes and suggest improvements to the Project Manager to enhance efficiency, reduce costs, and maintain service quality.
• Manage and resolve operational disruptions (e.g., transport delays, system errors), providing on-the-ground solutions to minimize downtime.
• Work closely with the Project Manager, warehouse, and transport teams to ensure internal alignment on client deliverables.
• Compile monthly KPI reports (efficiency, staff output, service levels) for the Project Manager’s review, highlighting trends and areas for improvement.
• Identify best practices and propose new SOPs to the Project Manager for implementation across the operations team.
• Ensure all operational activities comply with MOM regulations and workplace safety standards; report any incidents to the PM for formal documentation.
• Provide operational support to the Project Manager on special projects, data analysis, and client reporting as required.

Requirements:

• Degree or Diploma in Supply Chain / Logistics or related studies
• At least 1 years of experience in supply chain industry
• Experience in warehouse operation
• Good project management skills