server - food and beverage services
Education:
No degree, certificate or diploma.
Tasks:
- Must be of legal age to mix and serve alcoholic beverages.
- Address customers' complaints or concerns.
- Prepare and serve specialty food at customers' tables.
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings.
- Describe menu items including daily specials for customers.
- Clear and clean tables, trays and chairs.
- Describe and advise on wine selection.
- Serve food and beverages.
- Take orders and relay to kitchen and bar staff.
- Assist clients/guests with special needs.
- Provide customer service.
Work conditions and physical capabilities:
- Bending, crouching, kneeling.
- Fast-paced environment.
- Standing for extended periods.
- Work under pressure.
Personal suitability:
- Client focus.
- Excellent oral communication.
- Flexibility.
- Initiative.
- Organized.
- Reliability.
- Team player.
Experience:
No experience (will train).
Support for persons with disabilities:
- Participates in a government or community program or initiative that supports persons with disabilities .
- Offers mentorship, coaching and/or networking opportunities for persons with disabilities .
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities.
Support for newcomers and refugees:
- Participates in a government or community program or initiative that supports newcomers and/or refugees.
- Supports newcomers and/or refugees with foreign credential recognition.
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees .
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees .
Support for youths:
- Participates in a government or community program or initiative that supports youth employment.
- Offers on-the-job training tailored to youth.
- Offers mentorship, coaching and/or networking opportunities for youth.
- Provides awareness training to employees to create a welcoming work environment for youth.
Support for Veterans:
- Offers mentorship, coaching and/or networking opportunities for Veterans.
- Provides awareness training to employees to create a welcoming work environment for Veterans .
- Supports Veterans in translating their military skills and experience into the language of the civilian job market .
Support for Indigenous people:
- Participates in a government or community program or initiative that supports Indigenous people.
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers .
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations .
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers .
- Facilitates access to Elders who can offer support and guidance to Indigenous workers .
Support for mature workers:
- Applies hiring policies that discourage age discrimination .
- Provides staff with awareness training to create a welcoming work environment for mature workers .
Supports for visible minorities:
- Participates in a government or community program or initiative that supports members of visible minorities.
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.).
- Offers mentorship programs that pair members of visible minorities with experienced employees.
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.