Front Office Supervisor (m/f/d) (Front Office Manager (Hotel))

SPREAD THE ROOMERS AND DO IT LOUD!

Roomers Frankfurt Central, a member of the Autograph Collection by Marriott, is part of the Frankfurt Gekko Group.

Located amidst the skyline, trendy districts, and the banks of the Main, Roomers Frankfurt Central is a hotspot for cosmopolitan guests and creative minds. Here, you will encounter international flair, high culture, and the energy of a city that never stands still.

Are you a passionate host – with heart, charm, and character? Then you fit perfectly with us! At Roomers, we celebrate individuality, real emotions, and hospitality that lingers. Come to us – to a team that is just as special as you are.

YOUR NEW JOB

Our reception is the heart of the house – and you ensure that it beats to the right rhythm. As Front Office Manager, you are not just a host, but also a leader, an organizational talent, and a role model for your team.

• You lead, motivate, and develop your Front Office team and create an atmosphere where both guests and employees feel comfortable.
• You ensure smooth operations at the reception – from check-in to check-out, from Guest Experience to administrative processes.
• You maintain an overview of occupancy, reservations, and revenue topics at all times and ensure the highest quality standards.
• You are the first point of contact for special guest requests and challenges – and find solutions that inspire.
• You work closely with other departments and ensure a strong team spirit throughout the entire house.
• You contribute your own ideas, optimize processes, and further develop the Front Office area together with us.

THAT'S YOU

• You have completed training in the hotel industry and already have sound experience at the Front Office – ideally in a leadership position.
• You are a true organizational talent and keep a cool head even in stressful situations.
• You lead with personality, empathy, and clear communication.
• Your host mentality is authentic and your passion for service is palpable.
• You speak fluent English – further languages are a plus.
• You think entrepreneurially, act in a solution-oriented manner, and are eager to take on responsibility.

WHY ROOMERS?

• We are dynamic: work in a constantly growing, dynamic, and modern company with opportunities for personal development. Become part of a diverse team of many nationalities. Career changers are welcome!
• We are innovative: we have an imaginative corporate culture in an owner-managed group and enough freedom for your own ideas.
• We let you grow: we offer opportunities for further development within the GEKKO GROUP with long-term perspectives. A constantly growing range of in-house training allows you to grow further.
• We let you move: transfer possibilities to sister hotels. Conveniently located sites.
• We let you be flexible: we offer flexible working time models: full-time, part-time, or mini-job, even WITHOUT split shifts for our F&B positions. For some positions, mobile working is even an option.
• We’ve got you: there is the possibility to express roster wishes. Sometimes it is unavoidable, but overtime worked will be compensated.
• Saving the best for last – our perks:
• Employee and Family & Friends rates in all houses of the GEKKO GROUP
• Benefits in over 8000 hotels of Marriott International, Inc.
• Up to 50% discount in most outlets of the group
• Constantly growing Corporate Benefits
• Legendary employee parties

JOIN US

Don't be shy.

If you believe you fit with us, then you probably do.