IT Director

Position Title: IT Director Employment Type: Full Time Salary KWD: up to 3,000 depending on experience and qualifications Benefits: Relocation assistance & allowance Job Location: Kuwait City, Kuwait About the Client: An established GCC-based group operating a diverse portfolio of businesses within the food & beverage and hospitality sector. Job Description: • Develop and execute group-wide IT strategies, technology roadmaps and digital transformation initiatives aligned with business growth, operational efficiency and customer experience. • Oversee multi-outlet IT infrastructure, POS systems, ERP integrations, cloud platforms, cybersecurity, disaster recovery and digital applications supporting front-of-house and back-of-house operations. • Lead geographically distributed IT teams, manage technology budgets, vendors, SLAs and enterprise-wide projects, ensuring reliable system performance and effective technology implementation. • Drive improvements in restaurant management systems, digital menus, customer applications, procurement platforms, data analytics and technology solutions that enhance profitability and operational performance.

• Minimum 10 years of progressive IT experience, including at least 5 years as an IT Director, Head of IT or equivalent senior leadership role, with a stable employment history. • Strong experience within established multi-brand F&B groups or restaurant chains, managing IT operations across multiple outlets, brands and GCC locations. • Proven expertise in restaurant POS systems, ERP integration, IT infrastructure, cloud technologies, cybersecurity, software applications and digital transformation. • Demonstrated success in IT strategy, technology budgeting, enterprise-wide project implementation, vendor management and leading geographically distributed IT teams, with strong communication and stakeholder management skills.