Aftersales Manager

Requirements

• Male, 34 years old or below. • Minimum 5 years of automotive aftersales/workshop experience, including supervisory or management experience. • Strong experience with passenger vehicles in an authorized automotive dealership or distributor, with good knowledge of workshop operations, service, warranty, customer complaints, KPIs, and team management. • Strong leadership and communication skills, with a valid UAE driving license.

Other

Position Title: Aftersales Manager Employment Type: Full Time Salary AED: up to 15,000 inclusive depending on experience and qualifications Job Location: Dubai, UAE About the Client: A well-established UAE automotive distribution group representing international passenger vehicle, motorcycle, off-road and mobility brands across the UAE and GCC headquartered in Dubai. Job Description: • Manage the daily workshop and aftersales operations, including Service Advisors, Technicians, Quality Control, and other workshop staff. • Make sure vehicles are serviced and repaired on time, with good quality and minimum repeat repairs. • Manage aftersales targets, workshop productivity, service revenue, costs and customer satisfaction. • Handle customer issues and work closely with Parts, Sales and Management to improve the overall aftersales business.