sales supervisor - retail

Education:

Secondary (high) school graduation certificate.

Work setting:

Gas bar.

Tasks:

• Supervise staff (apprentices, stages hands, design team, etc.).
• Assign sales workers to duties.
• Hire and train or arrange for training of staff.
• Authorize payments by cheque.
• Authorize return of merchandise.
• Sell merchandise.
• Prepare reports on sales volumes, merchandising and personnel matters.
• Resolve issues that may arise, including customer requests, complaints and supply shortages.
• Organize and maintain inventory.
• Supervise and co-ordinate activities of workers.
• Manage cash.
• Conduct performance reviews.
• Supervise office and volunteer staff.

Work conditions and physical capabilities:

• Fast-paced environment.
• Standing for extended periods.

Personal suitability:

• Client focus.
• Efficient interpersonal skills.
• Excellent oral communication.
• Organized.

Employment terms options:

• Early morning.
• Evening.

Experience:

1 year to less than 2 years.

Employment terms options:

• Flexible hours.
• Weekend.

Support for youths:

• Participates in a government or community program or initiative that supports youth employment.
• Offers on-the-job training tailored to youth.
• Offers mentorship, coaching and/or networking opportunities for youth.
• Provides awareness training to employees to create a welcoming work environment for youth.