Waiter

Your tasks

We are currently looking for dynamic and self-motivated food and beverage professionals who want to move their careers forward. As a waiter/waitress, you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience.

Your role will include key responsibilities such as

• Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel.
• Greet and seat customers and serve them in a professional, discreet, and personalized way.
• Acquire in-depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests.
• Consistently monitor quality of food and beverage being served.
• Practice good customer relations and attend to customer complaints and queries satisfactorily.
• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment.
• Responsible for all service preparations before, during, and after the service (mise en place and mise en scène).
• Ensure minimum wastage, breakage, and spoilage.
• Actively use upselling techniques to exceed guest expectations and increase revenue.

Requirements

Education / Qualifications / Experience You should ideally have a diploma degree in hospitality or vocational training in food and beverage with previous experience as a waiter/waitress in a high-volume restaurant. A good command of English and additional skills like guest service and interpersonal are essential.

Knowledge / Competencies The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment, stay calm under pressure, have attention to detail, and should possess the following competencies:

• Adaptability
• Customer focus
• Recognizing differences
• Taking responsibility
• Teamwork
• Understanding the job