Quality Manager (m/f/d) for Complaint Management

Rosenbauer is an internationally active group and a reliable partner for fire departments around the world. The company develops and produces vehicles, firefighting technology, equipment, and telematics solutions for professional, industrial, factory, and volunteer fire departments, as well as systems for industrial fire protection. Operating in over 100 countries with a turnover of €847 million and around 3,400 employees, Rosenbauer is the world's largest firefighting equipment supplier.

To strengthen our teams at the Leonding location, we are looking for 1 Quality Manager (m/f/d) for Complaint Management

Your tasks

• Independent processing of internal and external complaints as well as consistent follow-up of corrective actions

• Analysis of defective supply parts including root cause assessment (e.g., 8D-Reports) and initiation of suitable improvement measures

• Coordination and monitoring of rework actions together with suppliers and internal departments

• Execution of incoming goods and sample inspections according to specified quality guidelines

• Identification, documentation, and evaluation of quality deviations as well as derivation of sustainable optimization measures

• Close cooperation with Purchasing, Production, and Development for continuous quality improvement

Our requirements

• Completed technical training (apprenticeship, Werkmeister, HTL, or comparable) in the field of mechanical engineering, vehicle technology, or mechatronics

• At least 2-3 years of professional experience in quality management, ideally in the automotive or supplier industry

• Sound knowledge of common quality methods (e.g., 8D, FMEA, Ishikawa)

• Confident handling of MS Office and ideally SAP knowledge

• Basic English skills in speaking and writing

• Driving license class B (C is an advantage)

• Structured, independent way of working as well as strong communication and assertiveness skills

• Willingness to travel approx. 15%

Further info

Your qualification and experience count - depending on this, you will receive an annual gross salary starting from EUR 55,200.00 for this position. A varied field of activity, an attractive benefit package, and a working environment characterized by reliability and appreciation await you.

Contact person

We look forward to your application!

• Contact person: Mag. Sophie Offenthaler, BA

https://rosenbauer.infoniqa.co.at/engage/jobexchange/applyBy.do?j=&jobOfferId=8aa8c7b298bdde53019df1da1d2d738d The minimum salary for the position as Quality Manager (m/f/d) for Complaint Management is 55,200.00 EUR gross per year based on full-time employment. Willingness to overpay.