Front Office Agent (m/f/d)

SPREAD THE ROOMERS AND DO IT LOUD!

This is the attitude we live every day at Roomers Berlin. Since January 1, 2025, the former hotel at Steinplatz has been ROOMERS BERLIN, and thus part of the Gekko Group and a member of the Autograph Collection® Hotels. We stand for extraordinary design, excellent service, and an ambiance that inspires.

Are you a passionate host – with heart, charm, and character? Then you are a perfect fit for us! At Roomers, we celebrate individuality, real emotions, and hospitality that stays with you. Come join us – in a team that is just as special as you are.

YOUR NEW JOB

Our reception is the heart of the house – this is where the guest experience begins and ends. You are not only the first personal and telephone point of contact, but you also ensure through your service that our guests feel completely welcome.

• In addition to check-in and check-out, you will take on exciting guest relation tasks that provide variety.
• Reservations? You will handle them confidently and process them independently.
• You will also maintain an overview during invoicing and cash reconciliation.
• As a host, you will take care of our guests' concerns with heart and attention.
• Thanks to our flat hierarchies, you have the chance to quickly take on responsibility and work independently.

THAT'S YOU

• You have completed vocational training in a hotel or bring experience in the position.
• Initial practical experience at the reception makes you confident in dealing with guests and processes.
• Your positive energy is infectious, and you are a real asset to the team.
• You speak fluent English – and perhaps even another language that puts a smile on the faces of our international guests.

WHY ROOMERS?

• We are dynamic: work in a constantly growing, dynamic, and modern company with opportunities for personal development. Become part of a diverse team of many nationalities. Career changers are welcome!
• We are innovative: we have an imaginative corporate culture in an owner-managed group and enough freedom for your own ideas.
• We let you grow: we offer opportunities for further development within the GEKKO GROUP with long-term perspectives. A steadily growing range of in-house training allows you to continue growing.
• We let you move: transfer possibilities to sister hotels. Conveniently located sites.
• We let you be flexible: we offer flexible working time models: full-time, part-time, or minijob, even WITHOUT split shifts for our F&B positions. For some positions, mobile working is even an option.
• We’ve got you: there is the possibility to express roster wishes. Sometimes it is unavoidable, but overtime worked will be compensated.
• Saving the best for last – our perks:
• Employee and Family & Friends rates in all GEKKO GROUP properties
• Benefits in over 8000 hotels from Marriott International, Inc.
• Up to 50% discount in most group outlets
• Steadily growing Corporate Benefits
• Legendary employee parties

JOIN US

We look forward to your application!

We act in accordance with the General Act on Equal Treatment.