FOOD SERVICES OPERATIONS MANAGER

Your tasks

Roles & Responsibilities

• Manage and oversee the entire operation
• Deliver superior customer services and ensure customersatisfaction

• Plan and develop customer loyalty programs
• Plan new and update existing company policy

• Develop the overall marketing strategy
• Respond efficiently to customer questions andcomplaints

• Organize and supervise shifts
• Manage and lead staff (including hiring newemployees)

• Training and evaluate staff performance
• Forecast requirements and maintain inventory

• Manage supplies (including costs control andminimizing wastage)
• Nurture a positive working environment for allemployees

• Monitor operations, implement innovative strategiesto improve productivity and sales