Lead Consultant_SuccessFactors

Description ROLE SUMMARY: Owns end-to-end module delivery, leads client workshops, drives solution architecture decisions, develops junior talent, and ensures project quality and timely delivery. Carries mandatory team leadership accountability. KEY TASKS: Project Leadership - Manage full lifecycle of SF implementations from initiation through go-live and support. Lead module-specific workshops and align business requirements with system capabilities.

Solution Architecture - Design cross-module integration processes and workflow customizations. Provide expert guidance on configuration strategy and system optimization.

Stakeholder Engagement - Serve as the primary consultant for senior client stakeholders. Drive milestone sign-offs and manage escalations effectively.

Team Leadership & Mentoring - Delegate and supervise junior consultant workstreams. Mentor team members and support their HRIS certification journeys. Conduct regular 1:1s and provide structured, actionable feedback. Competencies Required:

FUNCTIONAL COMPETENCY: Process Ownership – Leads end-to-end module or functional process delivery.

Integration Oversight - Owns end-to-end integration validation and troubleshooting.

QA Governance - Owns QA cycles; sets standards and review discipline.

Project Reporting – Owns project reporting and drives transparency across stakeholders.

BEHAVIORAL COMPETENCY: Leadership: Inspires confidence and drives team performance.

Task Ownership: Takes initiative, flags risks, and ensures timely delivery.

Consulting Skills: Guides clients through ambiguity and change.

Problem Solving: Solves complex problems with strategic foresight.

Stakeholder Management: Influences outcomes through strategic engagement.

Escalation Management: Prevents escalations through proactive risk handling.

Change Attitude: Drives change with positive mindset and resilience.

Attention to Detail: Producing consistently high-quality work.

Team Leadership: Drives team performance and alignment.

Mentoring: Coaches peers and guides best practices.

People Development: Gives structured feedback and supports growth.

Requirements JOB REQUIREMENTS (EDUCATION + EXPERIENCE + SKILLS) Bachelor's degree from a recognized institution.

6–15 years of HRIS experience.

Strong leadership, client management, and communication skills.

Ability to manage competing priorities and guide cross-functional teams.

Demonstrated people management and team development capability.

CERTIFICATIONS ▸ SAP SuccessFactors Certification (required)