Consultant_SuccessFactors

Description Role Summary: Independently delivers HRIS module configurations, manages client interactions, and contributes to project delivery with growing functional expertise. Key Responsibilities: Requirements Gathering & Design: Liaise with client SMEs to gather business requirements and document functional specs. Advise clients on system design options and HRIS best practices.

Configuration & Data Migration: Configure and test modules to meet client requirements. Perform or support data migration activities as required.

Client Engagement: Conduct end-to-end demos and UAT walkthroughs for client review. Collect and process feedback to drive system changes.

Training & Documentation: Deliver end-user training on different modules. Prepare BRDs, training materials, and all project documentation.

Post-Go-Live Support: Resolve post-implementation issues within agreed SLAs. Implement minor enhancements based on client feedback.

Functional Competency: Requirement Gathering: Documents clear business needs during workshops with moderate guidance.

Functional Expertise: Configuring and troubleshooting with growing confidence.

Behavioural Competency: Consulting Skills: Leads workshops and extracts insights from discussions.

Communication: Conveys ideas clearly and keeps stakeholders informed.

Task Ownership: Manages own responsibilities with minimal reminders.

Attention to Detail: Reviewing work carefully, reducing avoidable mistakes.

Client Orientation: Balances client requests with solution feasibility.

Problem Solving: Analyzes root causes and proposes solutions for common issues.

Requirements Bachelor's degree from a recognized institution.

2–6 years of HRIS Implementation / Support / End User experience.

Hands-on experience in requirements gathering, configuration, testing, and UAT.

Strong communication, problem-solving, and self-management skills.

Certifications: SAP SuccessFactors Certification (required).