Promoter
Your tasks
1. Sales & Product Demonstration
- Customer Engagement: Proactively approach and welcome shoppers, understand their health/wellness needs, and introduce suitable BUZUD products (e.g., blood pressure monitors, glucose meters, oxygen concentrators, smart watch monitors).
- Live Demonstrations: Conduct hands-on product demonstrations and offer complimentary basic health checks (e.g., blood pressure or body composition testing) to engage walk-in traffic.
- Sales Targets: Achieve and exceed daily, weekly, and monthly individual sales targets set by the retail trade manager.
2. Retail & Merchandise Operations
- Counter & Display Maintenance: Ensure product displays are clean, orderly, fully stocked, and compliant with brand visual merchandising standards.
- Stock Monitoring: Track shelf stock levels, notify store/logistics managers for replenishments, and assist with stock counts.
- Promotion Execution: Stay updated on ongoing promotional campaigns, discount structures, bundles, and loyalty program details to explain them clearly to customers.
3. Customer Service & Feedback
- Product Guidance: Provide accurate, easy-to-understand product instructions and care guidance to empower customers (especially seniors) to use devices confidently at home.
- Market Insights: Gather direct customer feedback, popular product inquiries, and competitor observation data to share with the marketing and product teams.
Requirements
- Education: GCE 'N'/'O' Level, Higher Nitec, or equivalent.
- Experience: 1+ years of experience in retail sales, promoter roles, or customer service. Prior experience in consumer electronics, personal care, medical devices, or wellness products is highly advantageous.
- Skills & Competencies:
- Strong communication and interpersonal skills in English; conversational Mandarin or local dialects is a strong plus to engage senior customers.
- Energetic, approachable, and self-motivated with a strong passion for sales and customer service.
- Comfortable performing basic device usage demonstrations and assisting customers with health monitors.
- Working Conditions: Ability to stand for long retail hours and work shifts including weekends and public holidays.