Customer Service Clerk (m/f/d) (Sales Assistant)

Other job titles: Office Management Assistant

Job Description: At Röchling Medical, we are united by a common goal: improving lives through innovation in the healthcare sector. As a reliable partner to leading pharmaceutical, biotech, and medical technology companies worldwide, we develop customized products and solutions that improve patient care and save lives.

Your Role

• Support, care, and expansion of existing and new customers in close cooperation with the Sales team
• Processing of inquiries and orders
• Preparation and submission of quotations, including price calculation
• Creditworthiness checks of new customers before order acceptance
• Involvement in the complaint management process
• Participation in projects
• Participation in customer meetings

Your Profile

• a completed commercial vocational training
• several years of professional experience desirable
• knowledge and experience in the field of plastic processing or pharmacy / diagnostics / medical technology desirable
• enjoyment of customer contact
• confident appearance and ability to work in a team
• communication and presentation skills, negotiation skills
• business fluent English skills as well as proficient use of common MS-Office programs

Your Benefits

• Occupational Health Management: Your health and well-being are important to us. Therefore, benefit from our diverse health offers such as the company doctor, preventive healthcare, check-ups, fitness offers, and sustainability days
• Jobrad: We offer our employees the opportunity to lease a Jobrad. Our offer also includes e-bikes for everyone who needs a little extra tailwind.
• Catering: Depending on the location, you will find various catering options – from classic canteens to modern concepts like ‘FreshTaste’.
• Corporate Benefits: We offer our employees exclusive discounts and special conditions with numerous brands in the areas of fashion, technology, leisure, and much more.
• Training and Further Education: Our focus is on the continuous development of our team members. We want to ensure that every individual can reach their full potential and therefore offer tailor-made training offers for different positions.
• Flexibility: Where possible, we create a good balance between professional and private life through our flexible working time models.

Additional Information: Requirements for the applicant: Basic knowledge: Customer consulting, customer care