Receptionist & Admin Assistant
Must-have:Security
Your tasks
About the Role We are looking for an experienced, professional and friendly Receptionist & Admin Assistant to join a housing team in High Wycombe.
You will be the first point of contact for residents, visitors and staff, providing excellent customer service while supporting the day-to-day running of the housing service.
- Welcome residents and visitors, answer calls and respond to enquiries.
- Provide administrative support and maintain accurate records.
- Process cash and card payments, hostel charges and bookings.
- Assist with housing administration, referrals and Housing Benefit records.
- Maintain confidentiality and help ensure building safety and security.
- Handle enquiries professionally and escalate complaints or concerns when necessary.
Requirements
- Experience in reception, administration or customer service.
- Good communication, IT and organisational skills.
- Confidence handling payments and confidential information.
- A professional, reliable and flexible approach.
- Ability to work rotating shifts, including weekends and bank holidays.
- Commitment to treating residents and visitors with dignity and respect.
What we offer
- Pay: £14.25 per hour PAYE (including holiday pay)
- Contract: 3 months temporary, with the opportunity to become permanent
- Shifts: Rotating shifts, including weekdays and weekends
- Hours: 8am–4pm, 12pm–8pm and 1:30pm–9:30pm
- Location: High Wycombe, HP11
Other
We are seeking an an experienced Receptionist & Admin Assistant in High Wycombe. Please see further detail below.
An enhanced DBS check is required.