Office Supervisor

Office Services Supervisor, Manchester

We are looking for an experienced and organised Office Services Supervisor to join a busy professional services environment in Manchester. This is a hands-on role for someone who enjoys keeping an office running smoothly, delivering a high standard of service and supporting a team to perform at its best. You’ll work closely with senior operations colleagues, suppliers, employees and visitors, while taking responsibility for the day-to-day delivery of office services.

About the role

Location: Manchester office based, with flexibility to provide occasional cover at other UK office locations Job title: Office Services Supervisor Role: Permanent, Mon - Fri Salary: Competitive, depending on experience Benefits: A comprehensive benefits package including generous annual leave, pension, private healthcare options, wellbeing support, enhanced family leave plus more!

Key responsibilities

Oversee day-to-day office services: Ensure the workplace is clean, welcoming, well-stocked, safe and fully operational, including meeting rooms, kitchens, supplies and general facilities. Manage suppliers and contractors: Coordinate external providers, monitor service standards and help resolve any issues quickly and effectively. Lead and support the team: Allocate work, manage rotas and holidays, provide training and coaching, and contribute to performance reviews, objectives and ongoing development. Deliver excellent service: Act as a key point of contact for employees, clients and visitors, providing a professional and responsive service and supporting reception and front-of-house activities when required. Manage administration and compliance: Maintain accurate records, process invoices and orders, support office planning and moves, and ensure relevant health, safety and regulatory requirements are met. Support wider office operations: Assist with events and functions, mail and courier services, visitor management, switchboard cover and other operational requirements, escalating issues appropriately.

Key skills & qualifications

Previous experience in office services, facilities or office operations, ideally within a professional or corporate environment. Proven supervisory or team management experience, with the ability to coach, support and develop colleagues. Strong organisation and prioritisation skills, with the ability to manage multiple tasks and respond effectively in a busy environment. Excellent communication and customer service skills, with confidence dealing with people at all levels, including clients, suppliers and senior stakeholders. Good IT and administrative skills, combined with strong attention to detail, a proactive approach and an awareness of health, safety and operational risk.

Roberts Webb Recruitment are acting as an agency in relation to this company and role