Head of Operations APAC (Asset Management)

What you'll do: As Head of Operations Asset Management in Singapore, you will play a central role in shaping the future of operational excellence across Asia Pacific. Your day-to-day responsibilities will involve setting strategic direction for the operating platform while working collaboratively with global stakeholders to ensure alignment with broader organisational goals. You will oversee service delivery standards by implementing robust controls that safeguard against errors and omissions. By identifying efficiency opportunities within the APAC hub and driving training initiatives for multi-skilled teams, you will enable operational flexibility that supports business growth. Your leadership will extend to guiding change management efforts for new products or projects while managing third-party talent as part of transformation activities. Additionally, you will facilitate end-client interactions for new business propositions or due diligence visits—ensuring transparent communication at every stage. Success in this role requires establishing effective oversight structures that promote integrity and quality throughout all areas under your remit. You will also contribute actively to committee memberships where relevant—helping shape governance frameworks that underpin organisational success. Deliver the value proposition of the Global Operating Platform throughout the APAC region by aligning local teams with strategic objectives and ensuring clarity across all functions. Lead the development and execution of operational strategies for APAC markets, optimising activities to balance service quality, cost effectiveness, and risk management. Oversee reliable service delivery by implementing robust controls that minimise errors and omissions while maintaining accurate investment accounting records to support investment and distribution activities. Identify opportunities for increased efficiency through improved operational controls and capacity creation to meet evolving business demands. Drive comprehensive training programmes that foster multi-skilled teams capable of adapting to changing business needs and supporting operational flexibility. Provide guidance on launching new products, projects, and operating models by managing change initiatives effectively within operational teams. Manage third-party talent involved in resource augmentation as part of transformation activities, ensuring seamless integration with internal teams. Support end-client interactions for new business propositions and due diligence visits by facilitating transparent communication and maintaining high standards of conduct. Establish effective oversight structures for all areas under control to ensure responsibilities are discharged with integrity, quality, and transparency. Fulfil committee membership obligations where applicable by adhering to terms of reference and contributing positively to governance forums. What you bring: To excel as Head of Operations Asset Management in Singapore, you will bring extensive experience from senior operational roles within asset management—demonstrating deep understanding of both functional complexities and regulatory landscapes across Asia Pacific. Your proven ability to drive transformation through innovative thinking will be complemented by strong organisational skills that allow you to respond effectively within complex regional settings. You possess exceptional interpersonal capabilities—enabling collaboration with diverse stakeholders ranging from global functional owners to strategic third parties. Your background includes leading successful change initiatives involving new products or operating models while maintaining exemplary standards of conduct. Experience managing third-party talent during periods of resource augmentation adds further value. You have designed impactful training programmes that foster multi-skilled teams ready for evolving challenges. Deep operational experience within asset management is essential; you must demonstrate proven ability to understand complex operational functions alongside regulatory environments specific to APAC. A transformational mindset is required; your passion for innovation, efficiency improvements, and continuous process enhancement should be evident from previous roles. Exceptional organisational skills are vital; you must show responsiveness when operating in multifaceted regional environments involving numerous internal stakeholders across regions and functions. Strong interpersonal abilities are necessary; your collaborative approach enables effective networking with global functional owners as well as strategic third parties. Experience in leading change initiatives is important; you should have guided teams through transitions involving new products or operating models while maintaining high standards of conduct. Ability to manage third-party talent seamlessly as part of resource augmentation driven by transformation activity is highly desirable. Proven track record in developing training programmes that build multi-skilled teams capable of meeting evolving business needs is advantageous. Familiarity with regulatory guidelines such as Singapore MAS Individual Accountability & Conduct Guidelines or similar frameworks is preferred. Commitment to upholding ethical standards through robust conduct frameworks is expected; you must act with honesty, integrity, skill, care, diligence—and comply with all applicable laws. Experience in stakeholder engagement strategies—including clients, investors, regulators—for transparent communication of material information is beneficial. What sets this company apart: This organisation stands out for its unwavering commitment to inclusion and diversity—recognising potential regardless of age, disability status, gender identity, religious beliefs, sexual orientation or socio-economic background. By fostering an environment where diversity of thought is encouraged through an inclusive culture, it empowers employees at every level to contribute meaningfully toward shared goals. Do note that we will only be in touch if your application is shortlisted. Robert Walters (Singapore) Pte Ltd ROC No.: 199706961E | EA Licence No.: 03C5451 EA Registration No.: R1435983 Glen Chua