Business Support Management Associate

JP Morgan

Location: Bournemouth Contract: Initial 6 months Working Pattern: Hybrid - 4 days in the office Pay type: PAYE

We are seeking a Business Support Management Associate to join JP Morgan in Bournemouth on an initial 6 month contract. You will support governance, risk and control activities within the global Document & Business Solutions (DBS) function, helping strengthen controls, manage operational risks and drive continuous process improvement.

Key Responsibilities

• Support risk and control assessments, monitoring, testing and process reviews.
• Identify control gaps, investigate root causes and track remediation actions.
• Maintain governance, procedures and controls documentation.
• Produce regular and ad hoc reporting on operational risk, compliance and process performance.
• Coordinate stakeholder walkthroughs, audits and control reviews.
• Support operational incident management, third-party oversight and privacy compliance activities.
• Partner with Audit, Compliance, Operational Risk and business stakeholders to ensure effective controls.

Key Requirements

• Experience in financial services or another regulated environment.
• Background in operational risk, controls, compliance, audit, quality assurance or governance.
• Understanding of risk management, control frameworks and compliance requirements.
• Strong analytical, problem-solving and stakeholder management skills.
• Excellent documentation and organisational skills, with the ability to manage multiple priorities.
• Proficiency in Microsoft Office, particularly Excel, Word, PowerPoint and Visio.

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