(Junior) Network Support Engineer

A fast-growing international B2B managed service provider, specializing in connectivity solutions, is further expanding its activities. From its office in Zaventem, the company delivers stable and high-performance VPN services worldwide by combining various internet connections into one robust and reliable service.

To support this strong growth, we are looking for a Junior Network Support Engineer with a passion for network technology and a strong customer-oriented mindset.

Your package of tasks as a (Junior) Network Support Engineer:

• Providing technical support via telephone and ticketing system (1st & 2nd line)
• Configuring and preparing routers and orders
• Managing the technical inventory and equipment
• Monitoring networks and proactively resolving outages
• Performing on-site installations (retail, construction sites, events)
• Continuously learning and further developing your technical knowledge within a specialized team

The ideal profile as a (Junior) Network Support Engineer:

• Basic knowledge of network technologies such as VLAN, VPN, WAN, LAN, IP-routing, and firewall configuration
• Strong interest in modern connectivity such as 3G/4G/5G and satellite solutions
• Customer-oriented and responsible, with a solution-oriented approach
• Eager to learn and motivated to discover new technologies
• Fluent in communication in French and English; knowledge of Dutch is an asset
• Independent and a true team player, with a positive and proactive mindset