Export Sales Administration Assistant M/F

Your role as an Export Sales Administration Assistant M/F will be to streamline the relationship between our sales representatives and their customers

Missions

• Ensure the administrative follow-up of customer orders through all channels (email, telephone) and process them computationally until completion.
• Perform order entries.
• Ensure the follow-up of sent price quotes.
• Communicate actively with customers (via email, telephone, Chat, SMS, social networks, etc.).
• Identify customer needs by customer type and by region/country, or Manage invoicing and administrative tasks for the sales department.
• Process returns and credit notes.
• Communicate with the warehouse, the Supply Chain, or management to handle customer complaints.
• Resolve any disputes related to poor shipping conditions or delivery delays.
• Prospect and enrich the customer database with the information collected.
• Ensure the administrative and financial follow-up (payments, delays, etc.) of their customers.
• Manage invoicing and administrative tasks for the sales department.
• Prepare customs documents.

Candidate Profile

• A successful first experience of 2 to 3 years in a similar position,
• A successful first experience in an international and/or export position,
• Fluent English,
• Proficiency in SAP would be appreciated,
• Good interpersonal skills,
• Motivated, attentive, and a good team spirit.

Conditions and Benefits

Salary: €27,600 Gross Annual Conditions: 35h Weekly Hours: 9:30 AM - 5:30 PM

Robert Half International France SAS processes candidate data necessary to carry out the application process. You will find more information on data protection, particularly regarding your legal rights, at [https://www.roberthalf.com/fr/fr/protection-donnees-personnelles](https://www.roberthalf.com/fr/fr/protection-donnees-personnelles)