Customer Service / Receptionist

Job Subject Title: Customer Service / Receptionist

Benefits Summary

• Gross Salary: $3500

• 5 days work week, 44 hours per week

• 3 Rotating Shift

Responsibilities

• Collaborate with the Residence Manager to deliver courteous and efficient guest services

• Respond promptly and tactfully to guest complaints, requests, and inquiries to ensure guest satisfaction

• Maintain positive guest relations by projecting a hospitable and professional attitude at all times

• Take ownership of guest issues, resolve complaints according to procedures, and escalate to supervisors when needed

• Ensure compliance with guestroom security, emergency, and fire procedures

• Maintain professional and courteous communication with all hotel personnel

• Keep a well-groomed appearance and maintain a tidy work area

• Perform additional duties assigned by supervisors diligently and professionally

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We regret to inform that only shortlisted candidates would be notified We wish you all the best in your career search.

You are welcome to visit our website at www.rkgroup.sg

RK Recruitment Pte Ltd |EA License No.: 20C0280*

Raymond Ng Jun Han | EA Personnel No.: R1657009