Cafe Outlet Manager (Career Progression to Operations Manager)
Outlet Manager
Training Towards Operations Manager
Salary: $2,800 – $3,200/month Working Days: 6 days/week Working Hours: 54 hours/week, based on shift schedule Rest Day: 1 day/week Location: Assigned outlet; may support other outlets when required
Key Responsibilities
- Manage daily outlet operations and ensure smooth service.
- Lead, supervise and train outlet staff.
- Prepare staff schedules and manage manpower.
- Maintain food quality, cleanliness, hygiene and customer service standards.
- Handle customer feedback and complaints.
- Manage inventory, stock ordering and wastage control.
- Handle cash, POS and daily sales reporting.
- Monitor sales, expenses and outlet performance.
- Ensure compliance with SOPs, food safety and company policies.
- Support recruitment, onboarding and staff development.
- Assist other outlets when required.
Career Development
- Cross-train across different outlets.
- Develop multi-outlet management and manpower planning skills.
- Learn to monitor sales, labour costs, food costs and outlet performance.
- Coach supervisors and outlet managers.
- Conduct outlet audits and drive operational improvements.
- Progress towards an Operations Manager role based on performance and readiness.
Requirements
- Experience in F&B, retail or outlet management preferred.
- Strong leadership and communication skills.
- Good problem-solving and people-management abilities.
- Willing to work shifts and 6 days/week.
- Motivated to progress into a multi-outlet management role.
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*We regret to inform that only shortlisted candidates would be notified* We wish you all the best in your career search. You are welcome to visit our website at http://www.rkgroup.sg/ RK Recruitment Pte Ltd | EA License No.: 20C0280 Ian Gan Zhi Shen | EA Personnel No.: R21102913