Assistant Property Manager - Owner Relations & Concierge (M/F)

Rising Stone Hospitality, a luxury seasonal rental player in the 3 Vallées, brings together a team of 10 employees around three complementary professions: rental management, property management, and concierge services.

As part of its development, we are recruiting an Assistant Property Manager for our Méribel agency.

As the primary contact for the owner, your missions will be:

• Guarantee the maintenance of the property by performing regular checks according to defined norms and standards
• Be responsible for keys, collect mail, receive and send parcels
• Write and share quarterly reporting with owners
• Coordinate the interventions of external service providers on behalf of the client
• Ensure the management and follow-up of anomalies until their resolution
• Perform the opening and closing of apartments
• Manage the housekeeping / technical team
• Maintain a privileged relationship with the concierge manager to ensure that client expectations and needs are met
• Coordinate the follow-up of security deposit deductions with the rental department
• Welcome clients during check-in and check-out, ensure all essential information for the clients' stay is communicated, and remain available for their comfort
• Coordinate check-in/check-out schedules
• Guarantee the quality of welcome and the experience of vacationing clients
• Ensure the daily management of the residence, including the coordination of repairs and relaying key information to the co-ownership manager
• Establish and maintain excellent relations with owners and service providers
• Manage client complaints and malfunctions during their stay efficiently and in accordance with company policy

Non-exhaustive list

Desired qualities:

• Sense of organization and hospitality
• Dynamism and reactivity
• Rigor
• Good interpersonal skills

Very good level of English required Driving license (Permis B) mandatory Work location: Méribel (73550) Contract type: 9-month CDD. Long-term employment prospects. Salary starting from €28,000 gross No accommodation provided