Warehouse Team Leader

Right Now Group are currently recruiting for an experienced Warehouse Team Leader to join our client's growing operation based in Hayes .

This is an exciting opportunity to play a key role in establishing and developing a new warehouse team from the ground up . You will be responsible for leading a team within a busy and fast-paced warehouse environment, ensuring the accurate handling, storage and movement of high-value goods .

The successful candidate will be a confident and hands-on leader who can motivate and develop a team while maintaining high standards of safety, security, stock accuracy, customer service and operational performance .

This is a Monday to Friday, standard-hours position , however flexibility is essential . As the operation supports teams working across different shifts, there may be occasions when you will be required to provide additional support during evenings, nights or weekends , particularly during periods of team development or operational requirements.

This is an excellent opportunity for an experienced warehouse professional looking to take the next step in their career and play a key role in building a successful new operation.

Key Responsibilities of a Warehouse Team Leader

• Lead, motivate and support a team of warehouse operatives to ensure daily operational targets and customer requirements are achieved.
• Help establish and develop a new warehouse team from the beginning, creating a positive, professional and high-performing working environment.
• Support the recruitment, onboarding, training and development of new team members.
• Allocate daily workloads and ensure tasks are completed accurately, efficiently and within required deadlines.
• Provide hands-on support within the warehouse when required, including picking, packing, receiving, stock movements and dispatch.
• Ensure aircraft spares and high-value goods are handled, stored and moved safely and securely in accordance with company and customer procedures.
• Ensure all incoming and outgoing goods are accurately checked, inspected and processed.
• Monitor stock accuracy and ensure all inventory transactions and stock movements are correctly recorded.
• Carry out and oversee regular stock counts and investigate any discrepancies.
• Ensure the Warehouse Management System is updated accurately and within required timescales.
• Ensure all stock is correctly scanned and supported by the relevant paperwork and documentation.
• Monitor team performance against operational targets, KPIs and customer requirements.
• Ensure customer requests are actioned accurately and within agreed deadlines.
• Maintain high standards of housekeeping, organisation and security across the warehouse.
• Identify and report stock discrepancies, damaged goods, documentation issues or operational concerns promptly.
• Ensure all warehouse activities are carried out in accordance with company policies, procedures and compliance requirements.
• Promote and maintain a strong Health & Safety culture within the team.
• Ensure the correct procedures are followed for the safe handling and storage of Dangerous Goods (DG).
• Carry out regular team briefings and communicate operational updates, priorities and customer requirements effectively.
• Support the management team with identifying and resolving operational issues.
• Monitor attendance, timekeeping, performance and general conduct within the team.
• Provide coaching, guidance and constructive feedback to team members.
• Work closely with supervisors, managers, warehouse colleagues and customer representatives.
• Support other warehouse shifts when required to ensure continuity across the operation.
• Be flexible to provide occasional evening, night or weekend support when operationally required.
• Lead by example and maintain consistently high standards of professionalism, accuracy and customer service.

Skills & Experience Required for a Warehouse Team Leader

• Previous experience in a Warehouse Team Leader, Warehouse Supervisor, Senior Warehouse Operative, Stock Control or similar logistics role .
• Proven experience of leading, supervising or coordinating a warehouse team.
• Strong leadership and people-management skills with the ability to motivate and develop a team.
• A hands-on approach with the ability to work alongside the team when required.
• Excellent attention to detail with a strong focus on accuracy and quality.
• Good organisational and time-management skills.
• Ability to prioritise workloads and make effective decisions in a busy operational environment.
• Confident dealing with operational issues and using initiative to find practical solutions.
• Strong communication skills and the ability to communicate effectively with colleagues, management and customers.
• Previous experience helping to establish or develop a new team or operation would be advantageous.
• Good understanding of warehouse processes, stock control and inventory management.
• Previous experience using a Warehouse Management System SAP would be advantageous.
• Good standard of Maths and English.
• Forklift / MHE experience or certification would be beneficial.
• Reliable, professional and committed to maintaining high standards.
• Willingness to learn company-specific systems, procedures and customer requirements.

Salary & Working Hours

• Salary Up to: £35,000
• Shift: Monday to Friday
• Hours: Standard working hours
• Flexibility: Essential - occasional support may be required across different shifts, including evenings, nights and weekends.

• Opportunity to play a key role in building and developing a new warehouse team from the ground up .
• Specialist warehouse environment handling aircraft spares and high-value goods.