Import Customs Brokerage Coordinator
Are you currently working in Import Freight Operations or Customs Brokerage and looking for an opportunity to develop your career within international logistics?
Right Now Group is recruiting for an Import Customs Brokerage Coordinator to join a well-established international logistics business based in Feltham.
This is an excellent opportunity for someone with experience in Air, Road or Sea Freight Imports, whether you're already working in customs brokerage or currently handling import operations and looking to develop your specialist customs knowledge.
Previous customs brokerage experience isn't essential. Our client is happy to consider candidates from an Import Operations background and provide training on the customs brokerage side.
You'll join an experienced customs team, reporting directly to the Shipping Supervisor, within a secure international logistics environment.
The Role - Import Customs Brokerage Coordinator
- Supporting import customs brokerage activities across Air, Road and Sea Freight.
- Preparing and processing import customs declarations and supporting documentation, with training provided where required.
- Checking shipment information to ensure accuracy and compliance with customs requirements.
- Liaising with customers, internal operations teams and external service providers.
- Supporting customs clearance processes and resolving documentation queries.
- Monitoring import shipments and helping to prevent unnecessary clearance delays.
- Maintaining accurate customs records and supporting documentation.
- Using CargoWise or other freight management systems to process shipment information.
- Supporting the Shipping Supervisor with day-to-day brokerage activities.
- Working closely with colleagues to ensure import shipments are processed efficiently.
About You - Import Customs Brokerage Coordinator
- Previous experience in Import Freight Operations, Freight Forwarding or Customs Brokerage.
- Knowledge of Air, Road or Sea Freight import processes.
- A good understanding of import shipping documentation.
- Experience completing customs entries would be advantageous but is not essential.
- CargoWise experience would be beneficial but is not a deal breaker.
- Excellent attention to detail and organisational skills.
- Strong communication skills and a proactive approach.
- Ability to manage multiple shipments and work to deadlines.
- Good written and spoken English.
- Competent with Microsoft Office and email systems.
- A willingness to learn and develop within customs brokerage.
Candidates with Import Operations experience who haven't previously worked in customs brokerage are encouraged to apply.
Pay & Benefits - Import Customs Brokerage Coordinator
- Salary £35,000 - £37,000 per annum, depending on experience.
- Monday to Friday working hours (08:00 - 16:30, subject to confirmation).
- Up to 33 days' holiday, including bank holidays.
- Company pension scheme.
- Discretionary company bonus.
- Life assurance and critical illness cover.
- Employee assistance programme.
- Training and development within customs brokerage.
- Opportunity to gain experience across Air, Road and Sea Freight.
Working hours and benefits are based on a previous vacancy with the same employer and are subject to confirmation.
Additional Information - Import Customs Brokerage Coordinator
Due to the secure nature of the working environment, successful candidates may be required to complete:
- 5-year background reference check
- Criminal record (DBS) check
- Credit reference check
- Proof of right to work in the UK