Customs Clerk

Right Now Group are recruiting for an experienced Customs Clerk on behalf of a well-established international freight forwarder based in Ashford, Surrey .

This is an excellent opportunity for someone with customs clearance experience who is looking to develop their career within freight forwarding. Initially focusing on road import customs clearances , the successful candidate will receive full training across air and sea freight operations , with a clear progression path into a Multimodal Import Operator role.

Key Responsibilities of a Customs Clerk

• Complete road import customs declarations accurately using the relevant customs systems.
• Ensure all customs entries comply with HMRC regulations and current customs legislation.
• Review commercial invoices, packing lists, CMRs and supporting documentation to ensure customs compliance.
• Liaise with customers, hauliers, customs authorities and internal teams to resolve customs-related queries.
• Monitor customs entries through to clearance, ensuring shipments are processed without delay.
• Maintain accurate customs records and ensure all documentation is completed correctly.
• Provide customers with updates regarding shipment and customs clearance status.
• Support the wider import operations team while receiving training across air and sea freight.

Skills & Experience Required for a Customs Clerk

• Previous experience completing customs declarations is essential.
• Experience handling road freight customs clearances would be highly advantageous.
• Good understanding of HMRC customs procedures and import documentation .
• Strong attention to detail with the ability to work accurately under pressure.
• Excellent communication and customer service skills.
• Good IT skills and experience using customs or freight forwarding systems.
• Ambitious individual looking to progress into a Multimodal Import Operator role.

Salary & Benefits for a Customs Clerk

• Salary: Up to £32,000 , depending on experience.
• Location: Ashford, Surrey.
• Hours: Monday - Friday, standard office hours.
• Full training across Air and Sea Freight operations.
• Clear progression into a Multimodal Import Operator position.
• Stable, well-established international freight forwarding business.
• Supportive team environment with genuine long-term career development opportunities.

Suitable candidates will be contacted within 24 hours.