IT Helpdesk Engineer

1. Ensure customer satisfaction when contacting for services, following up on tasks, requesting information, and filing complaints.
2. Ensure that service users and data users receive accurate and complete information.
3. Ensure customer satisfaction when contacting for advice regarding office equipment, computers, Server, Network, or other matters related to IT/Digital Technology systems.

Qualifications:

1. Bachelor's Degree in Computer Engineering, Computer Science, IT, or a related field.
2. Good IT knowledge with the ability to solve immediate problems.
3. Knowledge of IT systems and Network (required).
4. Good English communication skills or a TOEIC score of 650 (candidates without a TOEIC score will still be considered).
5. Service-minded, good interpersonal skills, able to work under pressure, and good at immediate problem-solving.