physiotherapy assistant

We are seeking someone who has *hands-on experience assisting physiotherapists and strong medical administrative skills*. The ideal candidate is patient-focused, dependable, organized, and comfortable working in a busy clinic environment.

Key Responsibilities

*Physiotherapy Assistant Duties*

• Assist physiotherapists with patient treatments and exercise programs.
• Set up and prepare treatment areas and equipment.
• Guide patients through prescribed therapeutic exercises under the direction of the physiotherapist.
• Apply modalities as directed by the physiotherapist.
• Maintain a clean, organized, and safe treatment environment.
• Monitor patients during exercises and communicate any concerns to the physiotherapist.
• Assist with clinic flow and patient preparation.

*Medical Administration Duties*

• Greet patients and provide excellent customer service.
• Schedule, confirm, and manage patient appointments.
• Answer phone calls, emails, and patient inquiries.
• Register new patients and maintain accurate patient information.
• Process payments and assist with billing and insurance-related paperwork.
• Maintain electronic medical records and ensure documentation is accurate and up to date.
• Coordinate referrals, forms, reports, and other administrative requirements.
• Assist with day-to-day clinic operations.

Qualifications & Experience

• Previous experience as a *Physiotherapy Assistant / Rehabilitation Assistant* is preferred.
• Previous experience in a *medical clinic or medical administration* is strongly preferred.
• Knowledge of physiotherapy treatments, therapeutic exercises, and clinic procedures.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable working independently and as part of a team.
• Professional, reliable, punctual, and patient-focused.
• Strong computer skills and ability to learn clinic software quickly.
• Experience with electronic medical records and medical billing is an asset.
• CPR/First Aid certification is an asset.

Job Type: Part-time

Pay: $20.00-$30.00 per hour

Benefits:

• On-site parking
• Store discount

Work Location: In person