Commercial Performance Manager

Performance Monitoring & Reporting

• Support business objectives by tracking key performance indicators (KPIs) across commercial, client, and product domains, providing a holistic 360-degree view of performance.
• Lead the digitalization and automation of critical sales reports (daily, weekly, monthly) for executive committees, commercial, client, marketing departments, and boutiques (e.g., leveraging Google Looker).
• Develop and implement performance management tools, dashboards and governance routines to support business steering and decision making.
• Prepare clear, insight-led executive presentations and recommendations for strategic reviews, HQ visits, and retail partner discussions.
• Analyze initiatives results versus objectives on a frequent basis,establishing a circular feedback loop for identifying sales growthopportunities and recommending future improvements.
• Support the Commercial Director and building and embedding a robust commercial management practice.
• Consolidation of commercial planning and forecasting across subsidiaries, including budget, latest estimates and 3Y plan assumptions, in close partnership with Finance
• Coordination of performance reviews and resulting action plans across markets.
• Strong interface with the Regional Commercial Performance team to ensure alignment on KPIs, planning frameworks and reporting standards, while facilitating the exchange of best practices.

Business development & Strategic projects

• Drive the development of short, medium, and long-term sales forecasts for retail, wholesale, and E-commerce channels across Singapore, Malaysia, Philippines, Indonesia, Cambodia, and Brunei.
• Identify sales growth opportunities, formulate comprehensive commercial action plans, and rigorously analyze initiative results against defined objectives.
• Maintain and regularly update the Commercial Network plan.
• Act as a major contributor to the creation of various commercial presentations, including the annual Market Action Plan.
• Collaborate on and/or lead cross-functional studies and Cartier action plans, ensuring consistent execution across departments.
• Lead the commercial aspects for brief, scorecards, and CAR preparation, ensuring timely submission.

SKILLS & REQUIREMENTS:

• 6+ years of experience in luxury commercial or retail departments,
• Bachelor’s degree or equivalent
• Extensive experience working in multicultural environments with multiple and diverse management stakeholders.
• Expert in Microsoft PowerPoint, Excel, and proficient in Reporting tools.
• Strong analytical skills and thrive in working with data & database universe.