Customer Service Representative

Responsibilities:

Respond promptly and professionally to customer inquiries via phone, WhatsApp, and other communication channels Resolve customer complaints and provide appropriate solutions promptly Process customer orders, requests, and follow-ups accurately Maintain accurate records of customer interactions and transactions Build and maintain positive relationships with customers by delivering excellent service.                                                                                                                                     

Requirements:

Minimum of 1–2 years' experience in a customer service or client-facing role

OND in any relevant discipline

Excellent verbal and written communication skills

Strong interpersonal and relationship management skills

Good problem-solving and conflict resolution abilities.