Concierge / Receptionist

Duties:

• Manage the Information Counter and professionally handle customer enquiries, feedback, and complaints with a courteous and service-oriented approach.
• Adhere to standard operating procedures, including housekeeping, opening and closing duties, stock-taking, and counter operations.
• Assist in the execution of promotional activities such as redemptions, lucky draws, and contests.
• Support the implementation of loyalty programmes by promoting membership, registering customers, and managing parking and voucher redemptions.
• Promote a customer-centric service culture while maintaining operational excellence individually and within the team.
• Perform additional duties as assigned by the manager.

Requirements:

• Able to commit to rotating shifts including weekends and public holidays
• Prior frontline customer service experience

Interested Applicants, please click Apply Now

Chow Zi Qing R2199258 Revup Proservices Pte Ltd EA.24C2366