Ocean Freight Operations Manager

Your tasks

We are seeking an experienced Ocean Freight Operations Manager to oversee daily ocean freight operations, including FCL/LCL shipments, feeder operations, trucking and haulage. The successful candidate will lead the operations team, ensure service excellence, optimise costs, and maintain strong relationships with customers and business partners.

• Oversee import and export ocean freight operations, including FCL/LCL shipments and feeder connections.
• Manage shipping lines, NVOCCs, feeder operators, trucking vendors, and overseas agents.
• Supervise container trucking, shipment schedules, documentation, customs clearance, and regulatory compliance.
• Lead and develop the operations team to achieve operational targets and service standards.
• Monitor operational costs, job profitability, detention, demurrage, and overall cost efficiency.
• Handle customer escalations and resolve operational issues promptly.
• Monitor KPIs, prepare operational reports, and implement process improvements.

Requirements

• Diploma or Degree in Logistics, Supply Chain Management, Shipping, or a related field.
• Minimum 5 years of relevant ocean freight or freight forwarding experience, including supervisory or managerial responsibilities.
• Strong knowledge of FCL/LCL, feeder operations, container haulage, and shipping documentation.
• Excellent leadership, communication, negotiation, and problem-solving skills.
• Strong operational planning, cost control, and customer service capabilities.

How to apply

Please send your updated CV to Jordan Wang at Jordan.wang@revup-consulting.com for a confidential discussion.

Other

EA Licence No.: 22S1193

EA Registration No.: R1659926