Executive, Telemarketing

Job Responsibilities

Assist in executing telemarketing campaigns and daily outreach activities

Support the Business Development team in identifying potential leads and customer segments

Make outbound calls and follow up with customers to promote services and gather

Coordinate with other departments for promotions, events, and customer service efforts

Maintain accurate records of customer interactions and campaign results, and escalate feedback as required to improve service and campaign effectiveness

Ensure all telemarketing activities follow regulatory and company policies and compliance standards at all times

Job Requirements

Meet the relevant Regulatory Authority's statutory requirement of minimum 21 years of age

Prior experience in customer service roles or similar industry

Willing to work rotating shifts, including weekends and public holidays