Senior Digital Learning & AI Content Developer

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At Resilinc, we’re pioneering intelligent, autonomous systems that redefine supply chain risk management. Our agentic AI helps global enterprises predict disruptions, assess impact, and act in real time — before operations are affected. Named a 2025 Gartner® Magic Quadrant™ Leader, we’re trusted by top companies in life sciences & pharma, aerospace & defense, high tech, and automotive to protect what matters most. Be part of a team that's redefining resilience on a global scale.

But the real power behind Resilinc? Our people. We’re a fully remote, mission-led team making sure life-saving products and critical goods get where they’re needed, fast. We offer the chance to do meaningful work in a collaborative, empowering culture—where you can be an agent of change. Join us to tackle critical global challenges through high-impact work that matters.

Check out this blog to learn more about how we are impacting the world's most critical supply chains. Global Supply Chain Risks 2026: Act Faster | TEC 

Resilinc | Innovation with Purpose. Intelligence with Impact. 

Resilinc is hiring a Senior Digital Learning & AI Content Developer to build and scale a modern, AI-forward Academy experience for customers, partners, and internal teams. This is a hands-on individual-contributor role for someone who can take complex product and domain knowledge and quickly turn it into clear, engaging, high-quality digital learning content. The ideal candidate is a strong content creator, video producer, learning technologist, and AI-enabled builder. They should be comfortable researching, scripting, producing, editing, publishing, and improving digital learning assets using modern AI and multimedia tools. Because this is expected to be a lean or solo function initially, the successful candidate must be highly self-directed and capable of owning the full content lifecycle from idea to published experience.

What You Will Do Create Modern Digital Learning Content

Personally create and maintain:

Short-form product videos

Tutorials and walkthroughs

Customer onboarding journeys

Interactive learning modules

Product-release education

Role-based learning paths

Certifications and assessments

Internal enablement content

Quick-reference guides

Webinar and event content

AI-assisted multimedia assets

Turn complex technical concepts into concise, visually strong, easy-to-consume learning experiences for enterprise users.

Use AI to Accelerate Content Production

Use modern AI tools to improve speed and quality across:

Research and content planning

Script writing and storyboarding

Summarization

Translation and localization

Voiceover

Video editing

Graphics and visual creation

Quiz and assessment generation

Content repurposing

Knowledge extraction from product and SME sessions

Continuously evaluate new AI tools and workflows that can shorten production cycles and improve content quality.

Produce High-Quality Video and Multimedia

Create polished product videos, tutorials, demos, and learning assets.

Use modern video-editing and AI-assisted production tools.

Apply AI-generated voice, captions, translation, animation, avatars, and visual effects where useful.

Build reusable templates and production standards.

Convert product demonstrations, SME sessions, and technical walkthroughs into scalable digital content.

Partner With Subject Matter Experts

Work directly with Product, Services, Support, Engineering, Sales, and customer-facing teams.

Extract knowledge quickly and efficiently from subject matter experts.

Convert technical discussions into clear customer-facing learning.

Keep content aligned with product releases, customer workflows, and strategic priorities.

Minimize SME time while maintaining accuracy and quality.

Build Scalable Learning Journeys

Design structured onboarding experiences for customers and internal teams.

Create role-based learning paths and certification programs.

Reduce dependence on repetitive instructor-led training.

Build content that helps users become self-sufficient faster.

Support customer adoption and product usage through digital enablement.

Own the Academy Content Experience

Organize and maintain learning content within the Academy platform.

Keep assets current, searchable, accessible, and easy to navigate.

Manage publishing, updates, versioning, and retirement of outdated content.

Maintain consistent quality and branding.

Work comfortably within an LMS while keeping the focus on content quality and user experience rather than platform administration.

Measure and Improve Effectiveness

Track and improve:

Video and course engagement

Completion rates

Learning-path and certification progress

Customer and employee feedback

Self-service usage

Time to create and publish content

Content freshness and usage

Use data to determine what content is working and what should be improved, replaced, or retired.

What Success Looks Like Success in this role will be measured by:

Faster creation of high-quality learning content

Increased use of AI and automation in content production

Strong engagement with digital learning assets

Higher completion of onboarding and role-based learning journeys

Increased customer and employee self-service

Reduced reliance on repetitive live training

Faster enablement for new product releases

Improved consistency and quality of video and multimedia content

Shorter content-production cycles

Strong collaboration with Product and customer-facing teams

What You Will Bring 5+ years of experience in digital learning, content development, customer education, enablement, instructional design, multimedia production, or related roles

Strong hands-on experience creating digital learning content

Strong experience using AI tools for content creation and productivity

Experience producing and editing professional video content

Strong writing, scripting, editing, and visual storytelling skills

Ability to simplify complex technical concepts for different audiences

Experience working directly with subject matter experts

Familiarity with LMS platforms and digital-learning technologies

Strong visual and content-design instincts

Ability to manage multiple content initiatives independently

High attention to detail and quality

Ability to operate with limited supervision in a fast-moving environment

What Will Make You Stand Out Advanced experience with generative AI tools for writing, video, voice, translation, graphics, or learning content

Experience with AI video creation, synthetic voice, avatars, automated editing, or multimedia-generation tools

Experience building learning content for enterprise SaaS or technology products

Experience with AI, data, analytics, supply chain, risk, compliance, or enterprise software

Experience with rapid video-production workflows

Experience building certifications or role-based learning programs

Experience supporting global audiences and multilingual content

Experience using analytics to improve learning engagement

A portfolio demonstrating high-quality videos, tutorials, courses, or digital learning assets

What's in it for you?

At Resilinc, we’re fully remote, with plenty of opportunities to connect in person. We provide a culture where ownership, purpose, technical growth and a voice in shaping impactful technology are at our core. Oh, and the perks? Full-stack benefits for health, wealth and wellbeing to keep you thriving. Check in with your talent acquisition contact for a location-specific FAQ.

Curious to know more about us? Dive in at www.resilinc.ai 

More great news! Resilinc is backed by Vista Equity Partners