Sales and Onboarding Officer

At Resarv, we build platforms that power modern operations, health & fitness ecosystems, and financial enterprise. When you join our sales team, you receive:

🚀 Make an Impact:  Drive digital adoption for local service providers, helping small businesses and enterprises scale.

📈 Grow With Us:  Be part of an innovative multi-product software company with ambitious regional growth.

🤝 Build Relationships:  Network and collaborate with diverse business owners, founders, and industry professionals.

🏆 Be Rewarded:  Enjoy a supportive, high-energy environment with target-driven performance rewards.

🎯 About the Role

As a  Sales & Business Onboarding Officer , you will identify, pitch, and onboard service providers (“Anchors”) onto the  Resarv Booking Platform  and  R-Fit Fitness Ecosystem , helping merchants automate customer reservations, eliminate no-shows, and expand revenue.

🏢 Target Sectors

🏥  Healthcare & Wellness Clinics

🏋️  Fitness & Gym Centers

💇  Beauty & Personal Care Salons

💼  Professional Services

🎨  Events & Creative Services

🏛️  Meeting & Event Spaces

📋 Key Responsibilities

Lead Generation:  Identify and prospect qualified service providers across key target sectors in Nairobi and beyond.

Product Demonstrations:  Deliver high-converting sales pitches and live product demonstrations of the Resarv platform.

Customer Acquisition:  Negotiate and convert prospective service merchants into active platform partners.

Merchant Onboarding:  Guide new partners through account setup, service profile creation, calendar configuration, and go-live training.

Relationship Management:  Build long-term partnerships and offer after-sales support to drive merchant retention.

Performance Tracking:  Track key activity metrics and submit weekly pipeline reports to sales leadership.

🎓 Ideal Candidate Profile

Education:  Diploma or Bachelor’s Degree in Business, Marketing, Sales, Communications, or a related discipline.

Experience:  Minimum 1 year of hands-on sales, account executive, or onboarding experience in software/services.

Skills:  Outstanding communication, consultative sales presentation, and relationship-management skills.

Mindset:  Self-motivated, target-driven, resilient, and thriving in an autonomous work setting.