CUSTOMER SERVICE ADVISOR M/F

Who are we?

RENTSCAPE is a fast-growing brand specializing in vehicle rental. Already established in the main tourist hubs of the Grand Ouest, we are continuing our development with the opening of many new points of sale.

In this dynamic context, we are looking for a customer service advisor ready to invest themselves in a company in full expansion.

Your missions

A true pillar of the agency, you are at the heart of the customer relationship and the guarantor of the RENTSCAPE experience.

You contribute directly to commercial development and service quality, while actively participating in operational management.

Customer relationship & sales

• Welcome, advise, and assist customers
• Develop sales (rentals + additional services)
• Build customer loyalty and guarantee a premium experience

Commercial development

• Actively participate in turnover growth
• Develop the local reputation of the agency
• Identify new commercial opportunities

Operational management

• Ensure the smooth running of rentals
• Manage vehicle departures/returns
• Participate in the organization and smooth running of the agency

Logistics & fleet

• Prepare vehicles (cleanliness, levels, checks)
• Monitor the state of the fleet
• Coordinate interventions with partners

Your profile

• Excellent sense of service and customer relations
• Dynamic, autonomous, and organized
• Commercial spirit and taste for challenges
• Versatile with a strong capacity for adaptation
• Team spirit is essential
• Good level of English required
• A first experience in customer relations or sales is appreciated
• Driving license (Permis B) mandatory

Why join us?

• A fast-growing company with real prospects
• A versatile position
• A dynamic and entrepreneurial atmosphere
• The opportunity to participate in an ambitious brand adventure