Facilities Manager
Rendall & Rittner • £50,000 - £55,000 • Hurlingham Waterfront - SW6 2TZ • Mon - Fri 0900 - 1730
DEVELOPMENT DETAILS
You’ll be the facilities lead at a brand new, luxury riverside community of 224 apartments arranged across four elegant blocks near Wandsworth Bridge. It’s a high-profile setting with hotel-style amenities including a spa, residents’ lounge, co-working space, a 19-metre pool and covered parking, framed by 39,000 sq ft of sustainably landscaped private gardens. You’ll work closely with residents and on-site colleagues in a premium environment where attention to detail, safety and service create a best-in-class living experience.
ROLE EXPECTATIONS
You will own the day-to-day operation of building services and common areas, keeping the development safe, compliant and beautifully maintained. You’ll lead a small on-site team, manage specialist contractors and ensure the M&E plant, pool and spa, parking and landscaped areas run smoothly through planned and reactive works.
WHAT SUCCESS LOOKS LIKE
- All statutory and company compliance is met, evidenced and audit-ready at all times.
- PPMs are completed on schedule, with minimal reactive callouts and zero critical downtime.
- Contractors deliver to scope, SLA and budget, with clear RAMS, permits and supervision in place.
- Residents feel listened to, well-informed and confident that issues are resolved first time.
- Your team is engaged, well briefed and working safely, with visible standards on site.
- The estate presents flawlessly, with risks identified early and improvements implemented proactively.
HOW YOU'LL SPEND MOST OF YOUR TIME
- Leading and scheduling the on-site estate operative and handyperson to deliver daily standards.
- Managing hard services and the M&E contract, overseeing PPMs, lift/plant rooms, BMS and life safety systems.
- Coordinating pool and spa operations, water hygiene regimes, and associated plant checks.
- Running contractor inductions, permits to work, RAMS reviews and quality checks.
- Conducting H&S inspections, site walks, risk assessments and keeping records audit-ready via CAFM.
- Handling resident queries, communications and stakeholder updates in partnership with the General Manager.
WHO THIS ROLE IS FOR
- You take pride in premium residential environments and deliver service with warmth and professionalism.
- You’re organised and detail-driven, comfortable prioritising across multiple buildings and amenities.
- You lead from the front, setting clear standards for safety, presentation and accountability.
- You communicate clearly with residents, contractors and colleagues, even under pressure.
- You’re proactive, anticipating issues and solving them before they impact residents.
EXPERIENCE THAT HELPS
- Managing facilities in high-end residential, hospitality or mixed-use environments with complex amenities.
- Overseeing hard services/M&E contracts, BMS, life safety systems and compliance documentation.
- Experience with pool/spa plant, water testing regimes and legionella controls.
- Using CAFM systems to schedule PPMs, track tasks and maintain audit-ready records.
- Mobilising or operating new-build developments, snagging and coordinating defects resolution.
WHAT WE OFFER
- 25 days holiday plus bank holidays
- Enrolment into the Rendall & Rittner pension scheme
- Employee assistance programme supporting family, health, money and work
- Employee referral scheme
- Team uniform* subject to development
- Fully funded training and development opportunities
- Access to discounts across travel, retail, fitness and entertainment
ABOUT RENDALL & RITTNER
Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.
We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.
HOW WE HIRE
- Initial conversation with our talent team
- Interview focused on assessing your technical FM knowledge, H&S/compliance approach, contractor and people management, and how you communicate and problem-solve through real scenarios
We aim to complete the process within two to three weeks and communicate clearly throughout.
INTERESTED?
Apply with your CV.
All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.