day clerk - hotel
Education:
Secondary (high) school graduation certificate.
Work setting:
Hospitality industry. Staff accommodation available. Staff accommodation provided. Hotel, motel, resort. Rural area. Willing to relocate. Hotel laundry.
Tasks:
- Register arriving guests and assign rooms.
- Process group arrivals and departures.
- Take, cancel and change room reservations.
- Provide information on hotel facilities and services.
- Provide general information about points of interest in the area.
- Process guests' departures, calculate charges and receive payments.
- Maintain an inventory of vacancies, reservations and room assignments.
- Follow emergency and safety procedures.
- Clerical duties (i.e. faxing, filing, photocopying).
- Answer telephone and relay telephone calls and messages.
- Assist clients/guests with special needs.
- Perform light housekeeping and cleaning duties.
- Provide customer service.
Computer and technology knowledge:
- Multi-line switchboard.
- Word processing software.
- Computerized bookkeeping system.
- Central reservation system (CRS).
- Internet.
Transportation/travel information:
Valid driver's licence.
Work conditions and physical capabilities:
Attention to detail.
Personal suitability:
- Client focus.
- Dependability.
- Efficient interpersonal skills.
- Excellent oral communication.
- Flexibility.
- Judgement.
- Organized.
- Team player.
- Resourcefulness.
Screening questions:
- Are you available to start on the date listed in the job posting?.
- Do you have experience working in this field?.
- Do you meet the language requirements listed in the job posting for the position (English or French)?.
Employment terms options:
Early morning. Evening.
Experience:
1 year to less than 2 years.
Employment terms options:
- Shift.
- Flexible hours.
- Morning.
- Night.
- On call.
- To be determined.
- Day.
- Weekend.
- Overtime available.
Financial benefits:
Bonus.
Other benefits:
- Free parking available.
- Learning/training paid by employer.
- On-site amenities.
- On-site housing options.
- Team building opportunities.
- Transportation provided by employer.
- Parking available.
Support for newcomers and refugees:
- Participates in a government or community program or initiative that supports newcomers and/or refugees.
- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.).
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) .
- Supports newcomers and/or refugees with foreign credential recognition.