Intern - Spa Receptionist

Le Domaine du Mas de Pierre is a 5* hotel composed of 9 authentic bastides, offering 76 rooms and suites with private gardens or terraces. The hotel features a lagoon with a fine sand beach and turquoise water, 3 swimming pools, as well as a superb 2,000 m² spa dedicated to well-being and relaxation, including a fitness area. The Domaine also offers various dining options, including the "Dolce Provenza" bistro, "La Table de Pierre" gourmet restaurant, a beach hut, 24/7 room service, as well as a gourmet buffet breakfast according to the seasons. Le Domaine du Mas de Pierre extends over a 4-hectare Provençal garden and also offers modular meeting rooms of 180 m², as well as a children's club, "Le Jardin d’Alice".

Work in a paradisiacal atmosphere, surrounded by a lagoon, swimming pools, magical gardens, and a convivial ambiance, where we never lose sight of what is most important to us: the well-being and fulfillment of everyone, whether they be our clients, our partners, or our colleagues.

Joining Le Domaine du Mas de Pierre means joining SFH, an independent French hotel group, whose "creator of memories" signature has driven its founder and management since 1986.

The SFH group is a collection of high-end hotels that includes: the Pullman de Montpellier, La Villa Haussmann in Paris 8, La Bastide de Biot in Biot (06), Le Grand Hôtel Thalasso & Spa in Saint-Jean-de-Luz (64), as well as Le Domaine du Mas de Pierre in Saint-Paul-de-Vence (06). Le Domaine du Mas de Pierre is looking for its future Spa Receptionist Intern

Your missions throughout the internship: Welcome and customer experience Welcome, inform, and assist clients within the Spa.

Present the facilities, treatments, and services offered.

Ensure client comfort and the quality of their experience.

Reservation management Participate in the management of treatment reservations and well-being spaces.

Ensure the follow-up of client requests by telephone and email.

Contribute to the organization of the practitioners' schedule and the coordination of services.

Administrative and commercial follow-up Participate in payment operations and billing of services.

Present products and participate in their commercialization.

Quality and coordination Ensure compliance with Spa quality standards and procedures.

Ensure the transmission of information with the Spa teams and other hotel departments.

Participate in the continuous improvement of the welcome and customer experience.

Desired profile: Dynamic Organized Sense of customer service and perfection Very good presentation Strong interpersonal skills Smiling Discreet Excellent command of English (written and spoken) Rigor Autonomy Bac, CAP, BEP level in the hotel sector Possession of a Category B driver's license (mandatory)

• Two consecutive rest days – continuous service
• Work clothes provided and maintained by us
• Free, secure parking with electric charging stations available
• Staff accommodation available 200 meters from the Domaine (CDD and Interns)
• Possibility of internal training
• Integration program throughout the entire Domaine
• Organized incentives
• Staff parties
• Cafet' open 7/7
• Ecological commitment
• Numerous leisure benefits thanks to our CSE
• Membership in the SFH group
• Access to the SPA and fitness area for all our employees 1x per week

39h/week Position: on-site Possibility of accommodation provided