Restaurant manager
Capofaro Resort Relais & Châteaux
is a charming residence immersed in a winery overlooking the sea, located on the island of Salina, in the heart of the Aeolian archipelago, a UNESCO World Heritage site. The structure represents a unique place where high-level hospitality, gastronomy, territory, and nature merge into an authentic and refined experience. Capofaro is part of the prestigious Relais & Châteaux family, sharing its fundamental values: excellence, identity, respect for the territory, guest centrality, and passion for the art of receiving. The experience offered to guests is intimate, elegant, and deeply connected to the Mediterranean context:
rooms and suites immersed in the vineyards, a cuisine inspired by the Aeolian terroir, a winery of its own production, attentive and personalized service, and a strong orientation towards well-being, sustainability, and emotional experience. Capofaro is a reality in continuous evolution, with an ambitious project of qualitative and cultural growth, which places great attention on people, training, teamwork, and the balance between professional life and quality of life, in one of the most suggestive landscape contexts in the Mediterranean. Joining Capofaro means contributing to a project of excellence in hospitality, where professionalism, sensitivity, and passion make the difference.
We are looking for an experienced and dynamic Restaurant Manager to join our team in the beautiful coastal location of Malfa, Italy. As a Restaurant Manager, you will be responsible for overseeing all aspects of our refined restaurant, ensuring an exceptional customer experience and operational excellence. Lead and inspire a team of food and beverage professionals, promoting a collaborative and customer-centric environment. • Supervise daily restaurant operations, including staff scheduling, inventory management, and quality control. • Collaborate with the chef to develop and implement innovative menus and daily specials. • Manage reservations and table arrangements to optimize customer flow and satisfaction. • Ensure compliance with food safety regulations and health codes. • Analyze sales data and financial reports to monitor revenue against budget and identify areas for improvement. Resolve customer concerns in a timely and professional manner to maintain high levels of guest satisfaction. • Coordinate with other departments to ensure impeccable service. • Implement and maintain standard operating procedures for all restaurant functions. • Regularly conduct staff training sessions to improve service quality and efficiency. • Manage supplier relationships and negotiate contracts to optimize costs. • Organize and oversee special events and promotions to drive business growth.
Proven experience as a restaurant manager in a fine dining establishment (required) • Strong leadership and team management skills with a collaborative approach • Excellent communication and interpersonal skills • In-depth knowledge of food and beverage operations, including Italian cuisine and wine • Proficiency in using restaurant management software and POS systems • In-depth knowledge of food safety regulations and health codes • Proven financial management and budgeting skills Customer service orientation with great attention to detail • Availability to work flexible hours, including evenings, weekends, and holidays • Bachelor's degree in Hospitality Management or a related field (preferred) • Food safety certification (required) • Excellent knowledge of English; knowledge of Italian is an advantage • Adaptability and decision-making skills in a dynamic environment • Excellent organizational and multitasking skills • Passion for offering exceptional culinary experiences