SPA Manager CDD - Auberge du Jeu de Paume
In September 2012, a unique hotel opened its doors on an exceptional site. A member of the Sana Hotels group, the Auberge du Jeu de Paume, Relais & Châteaux, located in the heart of the Domaine de Chantilly, is a unique place for an unforgettable getaway inspired by the History of France. With its 92 rooms including 25 suites, its chic bistro, and its Spa Valmont, it leaves a lasting impression on our guests and does not leave anyone indifferent.
Joining the Auberge du Jeu de Paume means entering a large family where everyone has a place and can flourish.
It is because we are convinced that our Auberge would be nothing without the teams that compose it that we place the individual at the heart of our HR policy, with respect for every Woman and every Man, through the sharing of our know-how and the passion for our profession.
Working at the Auberge du Jeu de Paume means having the desire to innovate, to progress, and to develop one's professionalism in an atmosphere of exchange and listening.
If you recognize yourself in our values of respect, courtesy, humility, and mutual aid, join us!
JOB DESCRIPTION
For our 600m² SPA, we are looking for a full-time Manager on a CDD contract until March 2027.
MISSIONS
The Spa Manager is responsible for supervising all operations related to the efficient functioning and the provision of exceptional services in our spa. Reporting to the general management, the Spa Manager must ensure that clients benefit from a relaxing and satisfying experience during every visit. He or she must also effectively manage staff, facilities, and the commercial activities of the spa.
- Training and operational management of the aesthetician team.
- Development of work schedules and distribution of tasks.
- Supervision and regular performance evaluation of staff.
- Daily supervision of spa activities to ensure smooth operation.
- Maintenance of facilities and equipment to guarantee a clean, safe, and welcoming environment.
- Management of spa product stocks and supplies necessary for daily operations.
- Manage relationships with suppliers.
- Ensure that clients receive high-quality service meeting their needs and expectations.
- Management of reservations, treatment planning, client reception, and assistance to guarantee a positive customer experience.
- Participation in the planning and implementation of strategies to promote services, marketing of the Spa.
- Identify revenue growth opportunities and implement initiatives to increase profitability.
- Ensure that the spa complies with quality standards and regulatory compliance.
- Monitoring of key performance indicators and implementation of corrective measures if necessary.
- Manage the spa as a true profit center.
- Ensure cash register monitoring, financial monitoring, and attendance statistics.
- Ensure compliance with treatment protocols and the proper execution of treatments.
This list of missions is not exhaustive; you may be required to perform other tasks.
- Higher education degree, aesthetics.
- Previous experience in managing a spa or a similar establishment.
- Excellent communication and interpersonal skills.
- Demonstrated ability to effectively manage staff and foster a positive work environment.
- Strong customer orientation and attention to detail.
- Ability to work autonomously and make strategic decisions.
- Practical knowledge of massage techniques and aesthetic treatments is an asset.
- English is required, knowledge of other languages is an advantage.
The Spa Manager plays an essential role in creating an exceptional customer experience and in the overall success of the spa. If you possess the required qualifications and are passionate about the wellness and beauty sector, we strongly encourage you to apply.
*Benefits*
No break
- Provision of a uniform and covered dry cleaning
- Meals provided + food allowance
- 50% reimbursement of transport pass or free parking
- Mutual insurance and contingency plan
- Staff rates (preferential rates for the Auberge, Sana Hotels, and Relais et Châteaux)