Marketing & Sales Manager M/F

Nestled in the heart of nature, on the edge of Champagne and only 1.5 hours from Paris, the Château de Courcelles, a member of Relais & Châteaux since 1992, is an exceptional address. Our prestigious hotel-restaurant opened its doors more than 35 years ago, forming a privileged triangle with Soissons, Laon, and Reims. Our authentic 17th-century Château houses a 4-star hotel with 20 rooms, inviting serenity within a 25-hectare park. Guests enjoy a warm and personalized welcome in an estate with several points of interest: a French Garden, forest, tennis court, and an outdoor swimming pool heated during the beautiful season. La Table de Courcelles, the 1-star MICHELIN Guide gastronomic restaurant, is led by Chef Massimiliano Sena. Its cuisine is distinguished by its visual elegance and gustatory refinement, offering an experience rich in flavors and colors. The passion of the Chef and his brigade is combined with the use of local products to guarantee an exceptional moment. In constant evolution, the Château de Courcelles has recently enriched its offering with a vast Orangerie dedicated to private and professional events. Ambitious future projects are underway, including the opening of a local Brasserie, new rooms, a gym, and many other facilities. The estate is animated by a team of 40 collaborators, young, dynamic, and professional, coming from diverse backgrounds. Their activity is varied, ranging from hotel and restaurant reception to the organization of weddings, private receptions, professional meetings, and full privatization of the estate.

We are looking for a Marketing & Sales Manager M/F to take charge of the estate's commercialization and its Marketing strategy. Are you passionate about the world of hospitality, gastronomy, and events? Do you have a sense of business development, a taste for challenges, and client relations? Then join our team! This position is during continuous daytime hours. Hotel and Restaurant are open 7 days a week; presence is required on weekends. Missions:

• Define and deploy the short, medium, and long-term commercial and marketing strategy to ensure the development of the Estate, by developing a commercial action plan with clear and measurable objectives.
• Identify new development opportunities (Leisure, BtoB, MICE, leisure groups, weddings, seminars, etc.) and implement innovative growth levers.
• Represent the Estate at professional trade fairs, workshops, client events, and within professional networks.
• Develop, animate, and build loyalty within a network of strategic partners from the tourism, events, and art de vivre sectors.
• Organize and conduct commercial visits of the Estate to prospects and partners.
• Work in close collaboration with the Front Office Manager and the General Manager to anticipate market evolutions, optimize occupancy rates, and maximize revenue.
• Ensure competitive and sectoral monitoring to adapt the commercial strategy and strengthen the Estate's positioning.
• Drive the communication and digital marketing strategy in connection with our communication agency and internal resources: social media, website, communication campaigns, content production, and brand image monitoring.
• Develop event activity in accordance with strategic orientations: preparation of commercial proposals, responding to calls for tenders, logistical coordination with teams, operational supervision of events, billing management, and client satisfaction follow-up.
• Analyze commercial performance, market trends, and competitor actions to adjust the strategy and identify new opportunities.
• Design and organize internal events and public relations operations intended to develop the Estate's notoriety and build client loyalty.
• Manage a team of two collaborators and ensure transversal management of operational teams during events.
• Drive transversal projects, notably the improvement of the customer experience, the implementation of new tools, and participation in projects related to the employer brand.

A graduate of a business school or higher education in hospitality, you have proven experience of at least 5 years in commercial and/or event functions. Successful experience in high-end or luxury hospitality is indispensable; experience within a Relais & Châteaux establishment will be a real asset.

• Fluent English is indispensable, a second language is appreciated,
• Excellent interpersonal skills, sense of service and client satisfaction, with a strong capacity for listening.
• Good knowledge of segments (leisure (including weddings), corpo, MICE) as well as luxury hospitality networks (Virtuoso, FHR…),
• Solid notions of revenue management and understanding of commercial performance stakes.
• Good mastery of marketing fundamentals, brand management, social media, and storytelling.
• Strategic vision and result-oriented mindset.
• Excellent presentation, dynamism, and sense of representation.
• Excellent organizational and time management skills,
• Leadership, ability to unite teams and work transversally.
• Versatility, reactivity, flexibility, and sense of discretion.
• Travel within France and abroad to be expected.

Your benefits:

• Permanent contract (CDI) / Executive contract (cadre) with daily rate (forfait jour)
• The warm atmosphere of a family home, with the advantages of a global association such as Relais & Châteaux
• The beauty of the working environment: authentic residence, green setting
• Two consecutive rest days, during the week and depending on activity
• Company meals for lunch and dinner depending on schedules
• Sharing of tips for the entire team, with generous clients
• Annual closure of 2 weeks in January
• A referral bonus for employees who sponsor future hired candidates
• A Social and Economic Committee (CSE) to represent employees
• Access to Relais & Châteaux preferential rates, at the end of the trial period: €150 per night for two people, breakfast included, -25% on food and beverages.
• Access to preferential rates at the Château, at the end of the trial period: discount on our finest menus at the gastronomic restaurant, discount at the hotel, discount on gift vouchers…
• Annual staff evening, occasional events during the year, election of employee of the semester, children's tea parties for staff children…
• Possible mobility within the Relais & Châteaux association

To apply, please send your CV accompanied by a cover letter to: commercial@chateau-de-courcelles.fr