Receptionist (M/F) - Hotel Brittany & Spa

Located by the seaside, facing the island of Batz, the Brittany & Spa is an exceptional establishment combining comfort, luxury, and refinement. This 17th-century Breton manor has been expanded with the construction of a resolutely contemporary new wing, adding a touch of modernity to a more traditional setting. This establishment, created and managed for over 40 years by the Chapalain family, is the ideal place to recharge. In 2006, the Brittany & Spa earned the prestigious Relais et Châteaux designation, and its restaurant, led by Chef Loïc Le Bail, its Michelin star. The establishment now welcomes a clientele seeking an exceptional pied-à-terre to discover the region.

We are proud to be one of the 580 Relais & Châteaux members, an international association of independent hotels and restaurants.

AS A RECEPTIONIST

As the client's first contact, the Receptionist is the guarantor of the guests' successful stay. He/she welcomes the client, provides all information regarding stay conditions, formalities, prices, hotel amenities, products, and potential promotions. He/she ensures client satisfaction, He/she follows their arrival and departure and transmits useful information to other departments. His/her main missions will be to:

• Ensure the physical and telephone reception of the hotel's clientele
• Perform check-in and check-out for individual or group clients according to current procedures and ensure the accuracy and reliability of the information collected
• Anticipate client needs, respond to their requests, inform and advise them
• Promote the hotel's products (restaurant, room categories)
• Manage invoices and payments
• Communicate constantly with other departments

Coming from a hotel management background, you are characterized by your excellent interpersonal skills, your professional conduct, and your organizational skills. Your rigor, team spirit, and experience in customer relations are your assets. Fluency in English is indispensable and a second language is desired. With an excellent presentation, you have very good interpersonal skills and are smiling. You have at least one initial experience in the field of Reception.

To expand our team, we are looking for a receptionist in CDI, position to be filled immediately.

Benefits:

• Company health insurance
• Relais Team Card: preferential rates for a stay in other Relais & Châteaux subject to availability
• Possibility of accommodation
• possibility of CDI
• continuous schedule
• idyllic seaside setting
• preserved quality of life
• Salary to be defined according to profile