Receptionist (M/F)

Located 10 minutes from Geneva International Airport, Jiva Hill Resort***** is a Resort anchored in a setting of nature. Situated in the heart of a 45-hectare private estate, at the foot of the Jura and facing the majesty of Mont-Blanc, this unique establishment embodies a contemporary vision of luxury, marked by elegance and discretion. A member of Relais & Châteaux, our 5* Resort is composed of a 50-room hotel, two restaurants, a Spa, a 9-hole golf course, a water skiing lake, and 5 seminar rooms. Furthermore, the Resort is particularly well-suited for seminars, meetings, and professional events where teams benefit from the calm and luxury of the surrounding nature to recharge and collaborate in the heart of nature. It is within this setting that our 100 employees work, sharing our values such as excellence in hospitality, know-how, sharing, collaboration, authenticity, respect for nature, and generosity. Do you possess a great team spirit and wish to develop yourself in a rigorous and collaborative environment? Do you already imagine yourself thriving in this exceptional setting in the heart of nature, and do you have significant experience in the field of luxury hospitality? You are surely the talent we are looking for! Within the Accommodation department, and under the responsibility of the Cheffe de Réception, we are looking for a Receptionist.

As the client's first contact, the Receptionist is the guarantor of the guests' pleasant stay. He/she welcomes the client, provides all information regarding stay conditions, formalities, prices, hotel amenities, products, and any promotions. He/she ensures client satisfaction, He/she follows their arrival and departure and transmits useful information to other departments. His/her main missions will be to: Ensure the physical and telephone reception of the hotel's clientele Carry out Check-in Check-out procedures and room escorting (=roaming) Anticipate client needs, respond to their requests, inform and advise them Promote hotel products (restaurants, golf, SPA, room categories) Manage invoices and payments

Have an irreproachable dress code and personal appearance Coming from a hospitality background, you are characterized by your excellent interpersonal skills, your professional conduct, and your organizational skills. Your rigor, team spirit, and experience in client relations are your assets. Fluency in English is indispensable. You have at least one initial experience in the field of Reception.

✦ ADVANTAGES Possibility of accommodation depending on availability Hours managed by an electronic time clock 2 consecutive days off Social and Economic Committee (with discounted rates on leisure: cinema, concerts...) Relais Team Program (very advantageous rates for staying in Relais & Châteaux in France and around the world) Encouragement for personal training PEE with employer matching + housing assistance (subject to seniority) Referral bonus (up to €600 net for a CDI) Possibility of a Relais & Châteaux career in France and throughout the world Christmas with family (closure on December 24/25) End-of-year gifts Seasonal bonus Employee of the month and of the year (presentation of gift vouchers) Live the client experience by benefiting from an employee meal in one of our restaurants Various discounts on house services Canteen and break room (foosball,...) </body>