CDD Network Admission Manager (Headquarters)
Relais & Châteaux constitutes an exceptional collection of 580 independent hotels and restaurants worldwide, united by strong values and driven by an unwavering commitment to excellence in hospitality. Founded in France in 1954, the Association is now present in 65 countries and celebrates the art de vivre unique to each region. Driven by passionate hoteliers, chefs, and restaurateurs, each property cultivates a local connection by promoting cultural, gastronomic, and environmental heritage, and by collaborating with local artisans. Many of these houses are family-owned, passing their know-how from generation to generation. Relais & Châteaux thus embodies a heritage conducive to unforgettable travel experiences, in harmony with the living world.
CDD to replace for maternity leave Start date: December 14, 2026 End date: June 16, 2027 Duration: 6 months Location: Relais & Châteaux headquarters Objective and purpose of the position Supporting the Network Development Director, the Network Admission Manager ensures the management of membership requests addressed to the Relais & Châteaux Association by hotels and restaurants. As an Ambassador of the Association, they manage the incoming requests received each year in collaboration with the network coordinator, evaluates their alignment with the criteria and positioning of Relais & Châteaux, and then accompanies the selected candidates in the follow-up of their file, until their selection by the Association. This position involves some travel, particularly abroad, in order to meet and visit certain candidate hotels. Main missions Manage and qualify membership requests Respond to more than 600 annual incoming requests from hotels and restaurants wishing to join the Association, in collaboration with the network coordinator. Analyze and qualify requests methodically with regard to the positioning, criteria, and development priorities of Relais & Châteaux. Present the Association, its functioning, its values, and the benefits of affiliation to potential candidates. Establish a relationship of trust with candidates, convincing those whose profile presents a strategic interest. Visit certain pre-selected establishments and ensure the consistency of their project and product with the Relais & Châteaux brand. Accompany candidates until their integration into the Association, coordinate the Relais & Châteaux teams involved in this process (inspectors, marketing, communication, accounting). Analysis and reporting Maintain structured follow-up of requests and files in dedicated tools (CRM), and ensure regular reporting of activity. Conduct analyses on trends, competition, and network evolution to inform development priorities.
Master's degree / Business School. Proven experience in client or partner relations, and/or commercial experience. Experience in high-end hospitality and an indispensable understanding of luxury codes. Excellent interpersonal skills, sense of service, diplomacy, and ability to persuade. Excellent presentation and very good public speaking skills. Autonomy, initiative, and ability to manage a high volume of inquiries. Methodical, rigorous, organized, and analytical skills. Fluent/bilingual English, written and spoken; a third language would be appreciated (ideally Spanish, Italian, or German).
Because you will participate in one of the strategic missions of Relais & Châteaux: the admission of new members to our network. From the very first steps of the process, you will be at the heart of the application review and will contribute to the evaluation of establishments whose integration directly impacts the reputation and standards of our brand. Through the analysis of files, the preparation of presentations, exchanges with candidates, and the coordination of the various stages until the final vote and the press release, you will develop a unique vision of our network and its criteria of excellence. This position offers a high level of responsibility, as well as the opportunity to meet passionate entrepreneurs and hoteliers from around the world. Joining Relais & Châteaux means working for a brand committed to strong values and benefiting from a stimulating work environment within an international network of excellence. Our employees benefit from dedicated advantages, designed to promote well-being, loyalty, and inspiration. Among them, an exclusive internal program allows teams to discover the Relais & Châteaux collection and enrich themselves with unique experiences, as well as access to offers proposed by selected partners, related to art de vivre, well-being, and gastronomy. Beyond the benefits, we offer a human, demanding, and caring work environment, conducive to professional and personal development.