Service Administrator

(37891) Location: West Our client supplies commercial kitchen equipment and is seeking a Service Administrator to support its service operations. This role reports to the Service Manager. 【 Responsibilities 】 Enter, update and maintain records of service activities in the system. Prepare invoices for completed service jobs and maintain accurate billing records. Answer incoming calls and respond to customer enquiries about service matters. Coordinate service calls, standby schedules and parts orders for the service department. Prepare quotations for service work. Perform other administrative duties as assigned.

【 What they are offering 】 AWS Variable Bonus (based on company's and individual performances) Annual Leave: 10 days, increasing by one day per year up to a maximum of 20 days Medical Leave: 14 days Medical & Dental reimbursement of up to S$500 Transport Allowance Overtime pay at 1.8 times the applicable rate

【 Requirement & Preferences 】 (Must) Proficiency in Microsoft Excel and the ability to maintain accurate records. Good communication and customer service skills, with the ability to handle enquiries professionally. Ability to organise tasks, coordinate with colleagues and follow through on service requests. Proficiency in English and Mandarin to respond to service enquiries from English and Mandarin speaking customers and coordinate with relevant counterparts. Willingness to learn Microsoft Dynamics NAV. Applicants without prior work experience are welcome to apply. (Advantageous) Experience in administration or customer support. Knowledge of Microsoft Dynamics NAV. Availability to start at short notice.