WASTE SITE OPERATIONS OFFICER

Coalville, Lount & Shepshed (Leicestershire) Full-time | Field-based 6-Month Initial Contract (Immediate Start) Salary £20.00 – £21.00 per hour (PAYE) Equivalent to LCC Grade 10 (Points 23–26) Potential for higher rate for candidates with strong experience and a valid COTC (Certificate of Technical Competence) Mileage & expenses paid in line with LCC policy (excluding commuting) The Opportunity We are seeking a hands-on Waste Site Operations Officer to manage and support multiple Recycling & Household Waste Sites (RHWS) and Waste Transfer Stations (WTS) across the county. This is a highly operational, field-based role , ideal for someone with strong leadership experience in waste management or a similar environment. You will play a key role in ensuring safe, compliant, and efficient site operations while supporting and developing site teams. Key Responsibilities Manage and support staff across RHWS and WTS locations Conduct HR-related activities including: One-to-ones, return-to-work meetings, and performance reviews Investigations into attendance, conduct, and performance Supporting onboarding and training plans

Deliver training through: Toolbox talks and safety briefings E-learning support and practical coaching

Develop, monitor, and enforce: Safe systems of work and risk assessments Environmental compliance and waste documentation Quality Management System (QMS) processes

Ensure accurate management of waste transfer documentation in line with legal requirements Manage stock control (PPE, consumables, equipment, fuel) Handle customer enquiries and complaints (face-to-face, phone, email) Occasionally drive a 3.5 tonne council vehicle Working Pattern 37–40 hours per week (typically Monday to Friday) Working hours usually between 8:00am – 7:00pm Occasional weekend work may be required Primarily field-based with minimal home/office working Requirements Essential Experience managing staff within waste management or a similar operational environment Strong HR experience (performance management, investigations, employee support) Experience delivering training and coaching teams Good IT skills (MS Office or equivalent) Excellent communication and interpersonal skills Strong numeracy and literacy skills Customer service experience Full UK driving licence (up to 3.5 tonnes) Access to own vehicle with business insurance Desirable Certificate of Technical Competence (COTC) Experience driving a 3.5 tonne vehicle Additional Information PPE and some uniform will be provided Role may include wearing a Body Worn Camera (BWC) where required No DBS required Why Apply? Opportunity to secure a longer-term or permanent role Make a direct impact on local environmental services Work in a varied, active, and people-focused role Competitive hourly rate with flexibility for experienced candidates Apply Now If you have a strong background in waste operations, leadership, and compliance, and enjoy a hands-on management role, we’d love to hear from you.