Town Centre PSPO Enforcement Officer
About the company
Are you confident, resilient and passionate about making communities safer and more welcoming? Bolton Council is looking for dedicated and customer-focused individuals to join the team as Town Centre PSPO Enforcement Officers.
Your tasks
This is a frontline enforcement role where you'll help tackle anti-social behaviour, improve the local environment, and ensure compliance with Public Space Protection Orders (PSPOs) across Bolton. Working as part of a proactive team, you'll have a visible presence within the town centre, engaging with residents, businesses and visitors while taking appropriate enforcement action where required.
Day-to-day of the role Bolton's town centre PSPO was introduced to address behaviours that negatively impact residents, businesses and visitors. As a Town Centre PSPO Enforcement Officer, you'll play a key role in maintaining public safety and improving the quality of life for local communities.
- Detecting, deterring and responding to anti-social behaviour.
- Undertaking enforcement activity relating to PSPO breaches and environmental offences.
- Issuing Fixed Penalty Notices (FPNs) where appropriate.
- Preparing and serving notices and warnings.
- Gathering evidence and preparing case files for legal proceedings.
- Conducting detailed investigations into reported issues and incidents.
- Supporting prosecutions through evidence collection and court attendance.
- Challenging inappropriate behaviour using engagement, guidance and restorative approaches.
- Maintaining accurate records using PACE notebooks and internal systems.
- Working closely with council departments, partner agencies and external stakeholders.
- Attending community meetings and supporting awareness campaigns.
- Providing information and advice that promotes responsible community behaviour.
- Street drinking and alcohol consumption
- Intoxicating substances
- Anti-social behaviour
- Begging
- Unauthorised street trading and peddling
- Commercial and charitable street collections
- Use of amplifiers
- Skateboards and scooters in restricted areas
- Cycling in restricted areas
Requirements
Required Skills and Qualifications
- Experience working with the public in a customer-facing, enforcement, community safety or security environment.
- Excellent communication and conflict resolution skills.
- The confidence to challenge unacceptable behaviour professionally and respectfully.
- An understanding of anti-social behaviour legislation and enforcement practices.
- Knowledge of issues affecting local communities and town centres.
- The ability to gather evidence, maintain accurate records and produce detailed reports.
- A proactive, resilient and professional approach to frontline work.
- A full, clean UK driving licence.
- A Basic DBS certificate (or willingness to obtain one).
- Full-time hours.
- Based from Mayor Street Depot, Bolton.
- Regular patrols and outdoor working in all weather conditions.
- Some early evening working required.
- Regular weekend working as part of the rota.
- Five-month temporary assignment with an immediate start available.
How to apply
Benefits To apply for the Town Centre PSPO Enforcement Officer position, please send your cv to
Other
Town Centre PSPO Enforcement Officer Full Time 5 - Month Temporary AssignmentLocation: Bolton Council, Mayor Street Depot, Ellesmere Street, Bolton, Lancashire, BL3 5DTPay Rate: £16.43 per hour PAYEBasic DBS Required